CallScaler

CallScaler is a call tracking and recording software designed for businesses and agencies. According to the vendor, it offers a solution for monitoring and analyzing incoming calls, providing insights into marketing efforts and customer interactions. The software is suitable for businesses of any size and caters to various professions and industries, including marketing agencies, digital marketers, home services businesses, lawyers, call centers, lead generation businesses, and pay-per-call businesses.

Key Features

Vanity Phone Numbers: CallScaler offers affordable vanity phone numbers for businesses, including both local and toll-free options. According to the vendor, businesses can port over their existing vanity numbers or purchase new ones to enhance their brand presence.

Virtual Numbers: CallScaler provides virtual numbers for international call tracking, recording, and inbound lead management. According to the vendor, these numbers are particularly useful for Google My Business listings, SEO efforts, and monitoring leads from PPC campaigns, offline marketing, and referrals.

US Virtual Phone Numbers: CallScaler offers various types of US virtual phone numbers, allowing businesses to choose from different area codes and toll-free numbers. These numbers can fully separate business and personal lines and offer features such as call recording and voicemail setup, according to the vendor.

US Phone Numbers: CallScaler enables businesses to attract customers with virtual US phone numbers in their area code and set up call forwarding to their cell phones. According to the vendor, these numbers work in all countries with no limitations.

Instant Provisioning: CallScaler allows businesses to instantly get local USA, Canadian, and toll-free numbers. Users can set up call flows for receiving calls, with options for call forwarding, routing, greetings, and recording features, according to the vendor.

Call Whisper: According to the vendor, CallScaler provides call whisper messages that give context to every call. These short text-to-speech greetings provide immediate insight into the caller and how they found the business, aiming to improve sales conversations and agent performance.

Executive-level Support & Service: CallScaler offers support and service from their team without any long-term contracts or cancellation fees. According to the vendor, businesses can expect real US area codes and toll-free numbers at competitive pricing below other service providers.

Instant Email Notifications: CallScaler provides instant email notifications for calls and important updates. According to the vendor, businesses can choose to receive daily, weekly, or monthly email reports, allowing them to stay informed about call activity and performance.

Call Dashboard: With CallScaler, businesses can access a call dashboard for all their phone numbers. According to the vendor, this feature allows users to view call details and analytics in one place, monitor call performance, track trends, and manage call data efficiently.

Text Messages and SMS Forwarding: CallScaler enables businesses to forward inbound text messages to any number, facilitating convenient communication and quick responses to inquiries. According to the vendor, this feature aims to enhance customer experience and engagement.