Overview
What is Canopy?
Canopy is tax practice management software from Canopy, Inc., with accounting functionality designed for tax professionals and their customers. It includes tax resolution analytics, automatic IRS form population, client management, transcript delivery and reporting, custom service workflows, penalty abatement, casework/client…
TrustRadius Insights
Substantiated and Consolidated Accounting Program
Canopy - You should check it out
Soo easy to use & great feature set
Canopy has come a long way!!!!!
Canopy Review
Canopy is a ghost of it's former self.
Canopy - A great little software
Canopy has our tax practice covered
Canopy...It's Really Pretty Impressive
Canopy Tax is an All-In-One Software Solution for Keith Jones, CPA TheCPATaxProblemSolver
Canopy broke our season-to-season work cycle, giving us work all year long
Popular Features
- Complex Tax Scenario Management (5)9.393%
- Compliance Administration Management (6)9.292%
- Tax Document Management (7)8.080%
- 3rd-Party Software Integrations (6)2.121%
Reviewer Pros & Cons
Pricing
What is Canopy?
Canopy is tax practice management software from Canopy, Inc., with accounting functionality designed for tax professionals and their customers. It includes tax resolution analytics, automatic IRS form population, client management, transcript delivery and reporting, custom service workflows,…
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Avalara AvaTax connects to the software that businesses already have and delivers sales tax decisions based on precise geo-location in more than 12,000 taxing jurisdictions in the U.S.
What is Tipalti?
Tipalti automates critical financial processes to drive efficiency, including accounts payable, mass payments, procurement, and expenses, all on one global finance automation platform that grows with the organization, automating, de-risking and simplifying finance.
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Features
Type of tax
A list of the different types of taxes that can be filed using tax compliance software.
- 10Sales and Use Taxes(3) Ratings
Software is capable of calculating and filing sales and use taxes.
- 9Cross-border Taxes(2) Ratings
Software is capable of calculating and filing taxes, such as customs, across countries.
- 10VAT / GST Taxes(2) Ratings
Ability to calculate and manage VAT and GST taxes.
- 10Energy and Fuel Taxes(3) Ratings
Ability to calculate and manage energy and/or fuel taxes.
Tax Reporting & Compliance
Activities relating to tax filing, reporting, document management, and exemption certificate processing.
- 9Geolocation for Tax Assessment(2) Ratings
Ability to use geolocation, which is more precise than zip codes, for mapping taxes to specific jurisdictions.
- 2.13rd-Party Software Integrations(6) Ratings
Pre-built integrations with various systems such as ERP, ecommerce, CRM, invoicing and billing, accounting, and procurement applications.
- 9.6Tax Data Reporting(3) Ratings
Ability to export transaction data for tax filing.
- 9.2Compliance Administration Management(6) Ratings
Ability to facilitate tax preparation, filing, and tax remittances across local, state, and federal jurisdictions.
- 10Tax Exemption Processing(3) Ratings
Ability to generate, track, exemption certificates from sales invoices.
- 8Tax Document Management(7) Ratings
Collection and storage of tax documents, especially exemption certificates, and ability to retrieve them to use for tax audits.
- 9.3Complex Tax Scenario Management(5) Ratings
Ability to automate handling of tax holidays and other anomalies.
Product Details
- About
- Tech Details
What is Canopy?
Canopy Technical Details
Operating Systems | Unspecified |
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Mobile Application | No |
Comparisons
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Reviews and Ratings
(20)Community Insights
- Business Problems Solved
- Pros
- Cons
Canopy has a wide range of use cases that cater to the needs of various industries and departments. Users have reported utilizing Canopy for managing sales pipelines, tax document collection, and workflow through tax preparation. With its features like CRM, file sharing, client account management, and project management, Canopy becomes a valuable tool for organizations involved in accounting and bookkeeping.
The software also simplifies tax-related tasks by allowing users to pull tax transcripts and prepare tax resolution letters. It streamlines tax compliance cases from client engagement to completion and payment by facilitating communication, information requests, and secure document storage. Furthermore, Canopy serves as a one-stop solution for managing workflows, sharing documents, collecting signatures and payments, and acting as a virtual filing cabinet. It enhances efficiency in reporting and consolidation, providing users with a streamlined and organized approach to business operations. From remote office teams securely viewing client documents stored in the cloud to tax preparers requesting additional documentation and tracking progress, Canopy proves to be an invaluable asset in various scenarios.
Intuitive File Sharing: Users have found Canopy's file sharing feature to be intuitive, allowing them to easily access historical documents and view it as a repository of shared files rather than just a file delivery system. This sentiment was echoed by multiple reviewers.
Efficient Task Management: Several users have praised Canopy for its task management feature, which enables effective delegation of work and efficient project management. With this feature, users can streamline their workflow and ensure tasks follow standard operating procedures consistently.
Time-saving Tax Resolution Module: The tax resolution module in Canopy has been commended by multiple reviewers for saving significant hours of time on phone calls with the IRS and form creation. By automating a substantial portion of the work, this module allows users to focus on other important aspects of their business operations.
Email Logging Issues: Some users have experienced issues with email logging in Canopy, although they acknowledge that the support team is usually responsive in resolving these problems.
Signature Request Module Limitations: Several clients have encountered difficulties with the signature request module as it does not allow for not required fields. This has caused inconvenience for clients who cannot select one of three products from a list when signing up for services, forcing them to use another system for electronic signature requests.
Client Assignment and Search Functionality: Users have reported that clients are not automatically assigned to the entire team, resulting in them not appearing in searches and seeming non-existent to team members unless specific settings are adjusted. The process of setting up new clients has also been inconsistent at times.
Attribute Ratings
Reviews
(1-5 of 5)Soo easy to use & great feature set
- Interface is easy to use & understand
- Single view of all things tax
- Transcript delivery is great
- They can add a few more columns to interface to include total tax liability amount
- Reporting of data can be more inclusive
Singular database for all tax data
Transcript interface is great
- Sales and Use Taxes
- N/AN/A
- Energy and Fuel Taxes
- N/AN/A
- 3rd-Party Software Integrations
- 80%8.0
- Tax Data Reporting
- 90%9.0
- Compliance Administration Management
- 90%9.0
- Tax Document Management
- 100%10.0
- Complex Tax Scenario Management
- 80%8.0
- It took a practice from zero revenue to $45k in 12 months
- Saved company from having to invest in multiple tools
- Enabled collaboration across departments and functions
Canopy has our tax practice covered
- The ability to tag clients in the CRM helps create robust mailing campaigns.
- The new dashboard feature lets senior management evaluate progress in tasks across the organization.
- Secure document sharing is invaluable.
- Connectivity with Outlook for email tracking - the connection is sometimes lost and there is no notification. You just look for your email trail and there is nothing.
- Electronic signatures for multiple contacts on one document with some fields being optional would be a great help.
- Being able to see contact transcripts in the client record view versus just the transcript screen would be more efficient.
- Canopy has allowed us to reduce our dependence on an administrative assistant to communicate with our clients effectively through the document request feature in an engagement. It has a reminder system built in which frees our time.
- The storage provided is robust enough that we have been able to eliminate our file server. We store all our client information in their individual record. Making some files visible to the client and and some not visible allows us to work remotely more effectively and not deal with problems with VPN over hotel networks.
- Canopy combines multiple products into one platform that is seamless and consistent. It has helped us eliminate multiple programs used previously to complete these functions.
Canopy...It's Really Pretty Impressive
- Client portal
- File storage
- Task management
- Client communication
- Document Signing
- Pricing
- Ability to save and/or email transcripts within the software
- Syncing with Tax Preparation Software (i.e. Drake, ProConnect)
- Time-I've spent much less time on compliance tasks with Canopy
- Expensive-for very small businesses like myself, Canopy can be expensive, especially just starting out
Canopy Tax is an All-In-One Software Solution for Keith Jones, CPA TheCPATaxProblemSolver
- As TheCPATaxProblemSolver, Canopy is a great timesaver in helping me complete IRS Offer In Compromises. An Offer in Compromise (OIC) is an IRS program that allows taxpayers to settle their liabilities for less than the full amount owed.
- I use analytics contained in the state-of-the-art Canopy tax resolution software to calculate smart recommendations based on each unique case to arrive at the best solution and prepare successful cases.
- Canopy tax has an all in one practice management software. It features Customer Relationship Management (CRM), Document Management, Workflow Management, as well as Billing and Invoicing
- The practice management function could stand to have more "canned" workflows.
- It has a tremendous ROI. These things can be hard to quantify exactly, but the easiest example is probably the way Canopy saves me time on tax resolution work.
- The file sharing is intuitive and works more like a repository of shared files rather than a file delivery system so you have historical documents at a glace. We've been able to eliminate our file server by using the cloud based file system.
- Tasks help us delegate work appropriately and manage our projects. It also forces workflows to follow standard operating procedures creating a consistent experience for our clients.
- The tax resolution module saves us HOURS of time on the phone with the IRS and creating forms. It's fully automated and does a lot of the work for you, ramping up profitability.
- We've found some issues with email logging but support is always on top of it and resolves the issue.
- The signature request module does not allow 'not required' fields so my clients can not pick one of three products from a list when signing up for services. This has forced us to keep our electronic signature requests in another system.
- Clients are not automatically assigned to the entire team (therefore they don't appear in searches and look like they don't exist to that team member) upon creation unless you dig a bit into your settings (even this has been hit or miss on new client set up).
- We have eliminated our admin position as our tasks are more streamlined.
- We can support a year-round client demand breaking the season-to-season cash cycle.
- We're looking to become 100% remote/virtual helping clients all over the country/world within the next 12 months due to this cloud solution.