CareWatch

The CareWatch EVV Solution is an Electronic Visit Verification (EVV) system designed specifically for home care agencies. This solution caters to professionals in the home health care, hospice care, and private duty home care industries. According to the vendor, CareWatch offers features that can help track time and attendance, manage schedules, ensure compliance, and improve patient service.

Key Features

Telephony: Carewatch offers an interactive voice response (IVR) system for time and attendance, which can also serve as a backup for mandate needs. According to the vendor, the IVR system allows employees to record visits without making a phone call, providing a convenient method for tracking time and attendance.

Mobile Application: Carewatch GO© is a mobile application that allows employees to access information on the go. Employees can view schedules, patient signatures, and care items through the app. The app supports location tracking, ensuring employees are at the designated locations during visits. According to the vendor, it enables employees to easily start and depart visits with a single touch.

Web Portal: Carewatch Portal is a cloud-based solution that allows users to access agency information from any browser. It provides secure access through two-factor authentication, ensuring protection against unauthorized logins. The portal offers tools for managing employees, patients, and care plans. According to the vendor, the Power Grid™ feature allows users to search, sort, organize, select, report, and work with the data as needed.

Secure: Carewatch follows HIPAA guidelines and ensures the security of data through a secured data site. The system requires two-factor authentication for login, providing an additional layer of security.

OTP Token: The Carewatch EVV Token is an in-home device that generates a unique 6-digit code tied to the visit. It is used to verify that an employee was present at the patient's location. According to the vendor, the device is placed at the patient's location and does not require a landline or cellular service.

Electronic Visit Verification: Carewatch helps agencies achieve EVV compliance by providing dedicated staff support. The system assists in meeting state-to-state EVV mandates and streamlines visit verification procedures, ensuring accurate reporting of visits.

EVV Location Tracking: Carewatch's EVV system includes GPS technology for location tracking. This feature allows agencies to track the whereabouts of their employees during visits, providing real-time information on employee locations and ensuring compliance with care plans.

EVV Implementation and EMR Integration: Carewatch offers a seamless integration process with Electronic Medical Record (EMR) systems, including popular platforms like Epic, Meditech, HCHB, and more. Integration with EMR systems improves accuracy in reporting visits and scheduling caregivers, and allows for convenient access to patient records.