CC-Assist.NET

CC-Assist.NET is a membership and event management software solution developed by Chamber Data Systems, Inc. It aims to streamline and automate various tasks for chambers of commerce and associations. The software is designed to cater to organizations of all sizes, ranging from small local chambers to large regional or national associations. It serves a diverse range of professions and industries, including chambers of commerce, trade associations, professional associations, business networking groups, and industry associations.

Key Features

Membership Management: According to the vendor, CC-Assist.NET allows users to efficiently track comprehensive member information, including historical activities and touchpoints. The software enables the logging of touchpoint history with members and prospects, creating automatic reminders for follow-ups. Users can also assign members and their representatives into groups for tracking and reporting purposes. The software offers customized tagging options to identify specific characteristics among companies and individuals. Additionally, CC-Assist.NET provides the functionality to track referrals for members and email responses to inquirers with referred member contact information.

Event Management: The software provides robust features to simplify the management of complex events in one centralized platform. Users can easily design custom event listings using a built-in visual editor. CC-Assist.NET facilitates event promotion by allowing users to send event advertisement emails to spread the word about upcoming events. The software also offers the flexibility to create ticketed registration offerings with separate prices for members and non-members. Users can configure registration forms to collect additional information, such as meal choices or t-shirt sizes.

Extensive Reporting: Users can leverage CC-Assist.NET's comprehensive reporting capabilities to gain valuable insights. The software provides an overview of the net gain or loss in members, overall retention rates, and annual dues gained or lost within a specified period. Users can also predict future revenue from membership dues to aid in budgeting. Additionally, CC-Assist.NET generates aging reports to effectively track past due invoices by category and member. Executives can benefit from monthly summary reports that offer critical information for evaluation. The software also provides detailed event metrics, including attendance, no-shows, and revenue.

Smart Billing: CC-Assist.NET simplifies the billing process by allowing users to store members' annual dues amounts, billing frequencies, and billing anniversaries. The software features a built-in tool for analyzing billing information, enabling users to identify critical errors in accounts efficiently. Users can conveniently accept credit card payments for dues, non-dues, and events through seamless online payment integration. The software also supports the generation of invoices for charges other than dues, such as advertisements or sponsorships. Additionally, CC-Assist.NET automates the creation of invoices and online payments for event registrations.

Member Communication: CC-Assist.NET offers effective member communication tools to facilitate seamless interactions. Users can effortlessly send bulk emails or text messages to individuals or groups within the database. The software integrates with Microsoft Outlook and Word, enabling users to send custom bulk or personalized emails. CC-Assist.NET also offers integrated texting functionality for instant communication with members and event attendees. Users can conveniently track touchpoint history with members and prospects, ensuring timely follow-ups. The software allows the creation of special mailing lists, enabling targeted communication with specific member segments.

Revenue Generation: CC-Assist.NET empowers organizations to boost revenue through various means. Users can enhance member visibility by customizing member listings with branded colors, logos, images, links, and embedded maps. The software offers the option to sell advertisements at the top of business category listings, providing additional exposure for members. Users can create sponsorship packages for events, website placements, signage, and more, offering increased visibility and exposure opportunities. CC-Assist.NET also facilitates the creation of "preferred" promotions, enabling members to showcase their deals with higher visibility and custom colors. The software further allows users to customize membership levels and tiers, tailoring benefits and sponsorships to meet specific organizational needs.

Website Integration: CC-Assist.NET seamlessly integrates with websites, enhancing member engagement and online presence. Users can showcase categorized member listings in a searchable directory on their websites, promoting member visibility. The software enables the display of chamber and community events in a calendar or list view, accompanied by custom registration forms. CC-Assist.NET empowers members to update their information, post job listings, news articles, and promotions through a secure online login. Additionally, the software offers a configurable application form, allowing new members to join and conveniently pay online. Users can also leverage the software's searchable jobs board to assist members in finding suitable job candidates.

Mobile App: According to the vendor, CC-Assist.NET provides a mobile app that enables users to access member and event information anytime, anywhere, using any internet-connected device. The app allows users to efficiently manage member records and tags, track touchpoints, and set follow-up reminders while on the go. Event check-ins are streamlined through the app, with the ability to look up registration details, scan tickets, and check in attendees. Users can also update member billing information, send invoices, and record payments conveniently through the mobile app.

Requirements and Integrations: CC-Assist.NET offers a desktop app that provides quick and easy access to information. The software also includes a mobile app, expanding accessibility to member and event information on-the-go. Users can seamlessly integrate CC-Assist.NET with Microsoft Office for efficient email communication, data export, and mail merges. The software supports synchronization of accounts receivable transactions with QuickBooks Desktop, ensuring accurate financial records. Additionally, CC-Assist.NET offers integration with various third-party apps and platforms, including Authorize.Net, EZ Texting, Constant Contact, Facebook, and Twitter, providing users with extended functionality and connectivity options.