Cenmax Fluid

Cenmax Fluid is a software solution designed to streamline business operations and improve productivity. According to the vendor, it offers a comprehensive set of tools for lead management, customer support, invoicing, billing, project management, and more. The product is aimed at businesses of all sizes, including small enterprises, medium-sized companies, and larger corporations. It is used by sales and marketing professionals, project managers, customer support teams, small business owners, and software development companies.

Key Features

Lead Management: According to the vendor, Cenmax Fluid provides features to efficiently manage sales prospects. Users can add leads, set reminders, and automate follow-ups to improve productivity and ensure timely and effective follow-ups.

Invoicing System: Users can generate professional invoices and accept online payments through PayPal, PayU, or other payment aggregators. The vendor claims that recurring invoices can be created for services that need to be paid periodically.

Expense Manager: Cenmax Fluid allows users to keep track of enterprise expenses and easily manage staff reimbursements. The vendor states that expenses can be tracked and categorized to gain insights into business spending. The software aims to streamline expense management processes and reduce manual paperwork.

Customer Support: The vendor claims that Cenmax Fluid enables users to streamline online support operations and provide a seamless experience for clients. The software offers features to manage support tickets and empower clients to solve common problems themselves through a knowledge base or wiki system.

Knowledgebase / Wiki: According to the vendor, Cenmax Fluid allows users to create a self-help knowledge base or wiki to provide quick solutions to common customer problems. The software aims to decrease support requests by enabling customers to find answers on their own. Users can publish articles and quick fixes to reduce the support load on their team.

Contracts & AMC: Cenmax Fluid offers features to easily manage client contracts and annual maintenance contracts (AMC). The vendor claims that clients can renew their AMC contracts online for a hassle-free experience. The software aims to automate contract management processes to ensure timely renewals and compliance.

Project Management: Users can plan and track project progress by creating milestones, tasks, and checklists. The vendor states that Cenmax Fluid provides collaboration features, file sharing, and decision-making within a single interface. The software aims to help users track time, manage resources, and meet project deadlines.

Most Advanced Billing Tools: According to the vendor, Cenmax Fluid offers advanced billing tools that allow users to charge clients for various billing methods, such as physical commodities, working hours, projects, tasks, and more. The software provides interactive reports and analytics to gain insights into business financials. Billing options can be customized to suit specific business needs and improve revenue management.

Ticket System: Cenmax Fluid allows users to set up an IT help desk ticket system to streamline support operations. According to the vendor, tickets can be assigned to specific staff members for efficient resolution of customer issues. The software also offers the capability to convert customer emails into support tickets for centralized management.