CFN Insight

CFN Insight is a consulting strategy and innovation service provided by Clarivate that caters to organizations of all sizes, from startups to large enterprises. According to the vendor, this tool aims to foster innovation, support data-driven decision-making, and help organizations achieve their objectives.

Key Features

Maximize workforce efficiency: According to the vendor, CFN Insight assists organizations in optimizing their workforce by assigning the right people to the appropriate tasks, thereby enhancing productivity. The tool offers benchmarking of staffing levels and structures against industry peers and identifies areas that may require additional resources or specialized skills.

Improve process effectiveness: The vendor claims that CFN Insight identifies opportunities to reduce costs and enhance team productivity. It evaluates existing processes for logic and consistency, highlighting areas for streamlining complex workflows.

Ensure data accuracy: According to the vendor, CFN Insight leverages the team's expertise to evaluate data integrity, ensuring the availability of accurate and reliable information for strategic decision-making.

Optimize technology infrastructure: The vendor states that CFN Insight evaluates the effectiveness of existing technology systems and helps organizations discover opportunities for digital transformation and automation.

Planning: CFN Insight facilitates organizations in understanding their key objectives and challenges. It defines the scope, methodology, and deliverables of the engagement, while also planning on-site activities.

Investigation: According to the vendor, this phase involves gathering on-site data on staffing, technology, and processes. CFN Insight defines workflows, procedures, interdependencies, systems, and security/quality measures. It engages stakeholders through interviews, observational analysis, contextual inquiry, and time-motion studies.

Analysis: CFN Insight conducts a thorough review and analysis of collected data. It documents the strengths and weaknesses of current operations and provides recommendations for process and workflow improvements, as well as the effective use of services and technology. The tool delivers reports to facilitate discussion, collaboration, and solution-building for addressing organizational pain points.