ChatMyBot

ChatMyBot is a chatbot creator and live chat tool designed to automate customer service on Facebook and Instagram. According to the vendor, it caters to small and medium-sized enterprises (SMEs) in various professions and industries, including online store owners, salon owners, service-based businesses, e-commerce businesses, and social media marketers. ChatMyBot utilizes AI technology to streamline customer interactions, generate posts, and provide instant support to customers, aiming to enhance overall customer experience.

Key Features

Chatbot Creator: According to the vendor, users can create customized chatbots without any coding knowledge. The chatbot can be designed to match the brand's look and feel and seamlessly integrated into Facebook Messenger and websites.

Automated Customer Service: The vendor claims that ChatMyBot automates customer support through AI-based chatbot conversations. The chatbot is said to be capable of answering common customer questions and providing assistance 24/7. Users can also intervene in the conversation if necessary.

Automated Marketing Messages: According to the vendor, ChatMyBot allows users to automate personalized marketing messages on Facebook and Instagram. The aim is to increase sales by up to 33% through automated marketing and promotions.

Application Processing: The vendor states that ChatMyBot automates the processing of applications, making it easier to handle large volumes. The chatbot is said to collect and process application information, streamlining the process and saving time.

Order Taking: According to the vendor, ChatMyBot automates the order taking process, enabling customers to place orders directly through the chatbot. The chatbot can collect order details and process payments seamlessly, aiming to improve the customer ordering experience.

Customer Behavior Tracking: The vendor claims that ChatMyBot enables online store owners to track customer behavior on their website. According to the vendor, users can monitor customer activities, such as abandoned carts, and proactively engage with customers to prevent cart abandonment. The chatbot is said to provide personalized recommendations based on customer behavior.

Plug-In for Website: According to the vendor, ChatMyBot offers a plug-in for websites, allowing businesses to seamlessly integrate the chatbot. Users can track all conversations from both Facebook and their website through a centralized dashboard. The plug-in is designed to automate customer support, booking, and re-engagement with customers.

Integration with Salon Management System: The vendor states that ChatMyBot has ready-built integrations with Salon Management Systems, making it easy for salon owners to use the chatbot. According to the vendor, users can seamlessly integrate the chatbot with their existing salon management system, automating booking and providing instant support to salon customers.

Facebook and Instagram Integration: According to the vendor, ChatMyBot can be integrated with Facebook Messenger and Instagram, allowing businesses to reach customers on these platforms. Users can automate marketing messages, provide customer support, and engage with customers through Facebook and Instagram. The chatbot is intended to help businesses create a strong presence on social media platforms.