Ciferon

Ciferon Restaurant Management Software is a solution designed to streamline operations, enhance efficiency, and improve the overall customer experience in the food service industry. According to the vendor, this software is aimed at small to large-sized restaurants, food outlets, cafes, quick service restaurants (QSRs), as well as bakery and sweet shop owners. It caters to the needs of restaurant owners, food outlet managers, cafe owners, QSR managers, and bakery and sweet shop owners, providing them with tools to manage their businesses effectively.

Key Features

Superfast Restaurant POS: According to the vendor, the software offers a user-friendly billing system that allows for quick customization and clutter-free outlet management. It claims to work seamlessly with any hardware, including laptops, computers, and printers, and supports multiple terminal billing for larger restaurants. Configurable taxes and discounts are available for easy management.

Easy Inventory Management: The vendor states that the software provides a streamlined system for inventory management, tracking stock and restocking raw materials. It claims to offer multi-stage recipe management for accurate ingredient deduction and current food costing reports. Central kitchen management is available to maintain consistency across outlets, and real-time food costing reports are provided for effective cost control.

Online Orders Management: The software claims to seamlessly integrate with top online order aggregators like Zomato and Swiggy. It offers menu management features for easy updates and changes across all aggregator platforms. According to the vendor, users can toggle items and outlet availability based on ingredient availability or requirements, and enjoy customizable charges and add-ons for enhanced flexibility.

Easy Menu Management: The software allows for highly customizable menus with various serving sizes, toppings, and variants. The vendor states that it offers aggregator menu management for easy updates and changes across all platforms. Short-codes are available for quick billing and checkout speed, and multiple menu management options are provided for different aggregators.

Real-time Reports: According to the vendor, the software provides a single dashboard overview for comprehensive performance tracking. Taxation reports are available for easy compilation of tax data, and CiferonInsights allows for comparing sales from different outlets and online channels. The vendor also claims to offer an owners app and dashboard for real-time reporting and monitoring of multiple outlets.

Multiple Integrations, One Dashboard: The software allows users to manage all third-party integrations and services from a single screen. It claims to provide control over online menus and outlet status. The vendor states that multi-brand integration is available for seamless management of multiple brands. Integration with loyalty platforms, B2B delivery, payment gateways, cloud telephony, and more is also offered.

Captain Ordering App: According to the vendor, the Captain Ordering App works online and offline on any Android device. It provides item recommendations for an enhanced customer experience and offers sync mode with multiple devices for efficient order management. Users can take payments directly from the Captain app.

Kitchen Display System: The Kitchen Display System works online and offline on Android and Windows devices, according to the vendor. It allows for KOT separation for dining and online orders and enables users to mark food as ready directly from the KDS. The vendor states that users can also toggle the menu on/off from the KDS.

Loyalty Program: Users can define rules for earning and redeeming loyalty points, according to the vendor. Points can be redeemed directly from the POS using OTP. The vendor claims that points can be sent via SMS or WhatsApp, and users can set points expiry rules and visit-based points for a personalized loyalty program.

Queue Management App: The software claims to streamline customer flow and reduce wait times with its Queue Management App. According to the vendor, users can get real-time updates and notifications, set automated calls to customers, and effectively manage tables and staff.