CloudEngage

CloudEngage is a personalization platform offered by the vendor, CloudEngage. It aims to enable businesses of all sizes, from small companies to large enterprises, to create one-to-one website experiences for their customers. According to the vendor, CloudEngage helps increase revenue and customer satisfaction through its no-code personalization capabilities.

Key Features

Personalize: According to the vendor, CloudEngage allows businesses to create personalized website experiences for their customers. It offers one-to-one engagement, enabling businesses to deliver the most relevant and engaging content to each visitor. The platform is designed to increase conversion rates and customer satisfaction by providing personalized experiences. Businesses can easily modify web content, including headlines, CTAs, and images, to reflect the goals and intentions of their audience.

Campaigns Powered By Intelligent Audience Segments: CloudEngage helps businesses create personalized campaigns based on intelligent audience segments, as claimed by the vendor. The platform seamlessly integrates with any CMS or commerce system, making it easy to personalize the customer experience. It allows businesses to learn constantly, manage audience segments, and create customized experiences that delight customers. The goal is to provide the most relevant and intuitive experience possible for website visitors.

Setup in Minutes: According to the vendor, CloudEngage offers a hassle-free setup process that can be completed in minutes. The first step is to install the script, which is said to be simple and fast. Once the script is installed, high-speed data gathering begins, capturing information about how customers find the website and their actions and behaviors on it. Data segments are built automatically from the point of installation, helping businesses manage their visitor community effectively.

CMS-agnostic: CloudEngage is claimed to be compatible with any CMS or commerce system. The platform creates unique and personalized experiences in less than 100ms, ensuring that customers resonate with tailored messages. According to the vendor, it allows businesses to directly edit text, change images, or add messages that are only viewable by specific audience segments. The CMS-agnostic nature of CloudEngage ensures that businesses can leverage its features regardless of their existing technology stack.

Jam Packed with Features - Website Experiences: CloudEngage enables businesses to directly edit text, change images, and add messages to their website, as stated by the vendor. They can customize the content to be viewable only by specific audience segments. The platform works with any CMS or site technology, making it versatile and accessible.

Carousels: With CloudEngage, businesses can create carousels with multiple slides, each customizable with unique imagery, text, and calls to action, according to the vendor. Audience segmentation allows businesses to control which slides appear based on the audience's profile. Carousels are an effective way to engage visitors and provide tailored content.

Alerts: CloudEngage offers a simple and useful feature called alerts, as stated by the vendor. Businesses can make announcements, inform visitors about changes, or present limited-time offers using alerts. Targeting capabilities allow businesses to deliver different alerts to different parts of their audience.

Popups & Overlays: According to the vendor, CloudEngage allows businesses to create popups that can be displayed to the entire audience or personalized segments. Popups draw attention and can be easily created and customized. They can also be saved in a personalized inbox for visitors to recall later.

Forms: CloudEngage provides easy-to-use forms that enable businesses to collect data from visitors, according to the vendor. The collected data can be pushed across different properties and integrated with email service providers and CRMs. Forms can be injected into conversations or triggered as popups, enhancing engagement and data collection.

Dynamic Images: According to the vendor, CloudEngage offers dynamic images that adapt based on the location and weather of the email opener. This feature allows businesses to personalize images based on geographical and weather conditions. Dynamic images can be used for personalization across multiple platforms, including third-party systems like email.