CompanyMessenger

CompanyMessenger is a platform offered by MEXS GmbH that aims to connect people, data, and information in a simple and secure way. According to the vendor, this platform allows users to integrate conversations with existing processes, optimize workflows, and improve communication and collaboration within organizations. It is designed to cater to businesses of all sizes, from small and medium-sized enterprises (SMEs) to large corporations. Professionals in various industries, including non-desk workers such as field technicians and healthcare providers, as well as administrative staff and remote service providers, can benefit from the features offered by CompanyMessenger.

Key Features

Secure Communication: According to the vendor, CompanyMessenger ensures secure communication by encrypting all data and messages with 2048-bit encryption, similar to the security measures used by banking apps.

Integration with Existing Systems: The platform offers a Connector Library that, according to the vendor, allows for seamless integration with existing systems such as ERP, CRM, PLM, and IoT. This integration enables the connection of conversations with established processes.

DSGVO-compliant Processes: Whether hosted on-premises or on MEXS servers in the cloud, all communication and documents in CompanyMessenger, according to the vendor, are stored in a DSGVO-compliant manner, ensuring data protection and accessibility from anywhere.

Valuable Data: According to the vendor, CompanyMessenger recognizes that conversations are a valuable asset. It allows for the linking of conversations through voice and video calls, as well as text and voice messages, with an organization's processes.

Flexible Platform: The MEXS platform, according to the vendor, is flexible and can adapt to the needs of different industries and businesses. Existing systems do not need to be replaced but can be connected through interfaces, thanks to the Connector Library.

Personalized Start Page: According to the vendor, the Workplace feature provides a personalized start page for users, allowing quick access to relevant information and functionalities based on individual permissions and preferences.

Internal Messenger: CompanyMessenger includes an internal chat feature that, according to the vendor, enables communication between employees, customers, and partners. It also serves as a tool for sending service notifications.

Cloud File Management: The platform provides efficient and secure file management through the Cloud feature, allowing users to store and access files and documents on their own servers, according to the vendor.

Customizable Registration: With the Connect feature, users can register and provide the necessary information based on specific requirements, according to the vendor. Organizations have control over the data they collect and the user roles they assign.

Community Contact List: The Community feature, according to the vendor, serves as a contact list for organizations, allowing them to manage and organize contacts either manually or through system interfaces.