Concierge Reception

Concierge Reception, developed by Fischer & Kerrn, is a visitor management software designed to streamline and enhance the visitor experience in organizations. According to the vendor, this solution caters to businesses of various sizes across industries such as corporate offices, hotels and hospitality, healthcare facilities, educational institutions, and government organizations.

Key Features

Meeting Room Booking: According to the vendor, users can easily book meeting rooms and resources directly from Microsoft Outlook. The software offers the ability to filter and locate available meeting rooms on interactive floor plans, simplifying the process of finding suitable spaces for meetings.

Desk Booking: The vendor claims that users can plan office activities in advance by booking desks directly in Microsoft Outlook. The mobile app allows for convenient check-in/out and booking management, whether users are in the office or on the go. The software provides a comprehensive overview of available desks across different floors or buildings.

Visitors: According to the vendor, Concierge Reception offers a smooth sign-in process for visitors with trouble-free registration. Users can pre-register visitors and add additional information to expedite their check-in. Email notifications with directions and QR codes are provided for effortless sign-in. The software also integrates with access control systems, allowing for the issuance of temporary access cards. An evacuation report feature is available to ensure emergency preparedness.

Catering: The vendor states that the software simplifies meeting planning by enabling users to book catering services directly from Microsoft Outlook. Orders are automatically sent to service vendors, who can manage menu cards, prices, delivery rules, and descriptions. Concierge Reception also offers expense and activity tracking for both internal and external invoicing.

Display: According to the vendor, the software provides conference room displays with a clear overview of bookings. Tri-color LED lights indicate availability, allowing users to quickly determine room availability. Desk booking panels with LED lights and RFID card readers offer a seamless desk booking experience. Information monitors provide visibility into meetings, booking conference rooms, and room locations.

Hardware: The vendor claims that Concierge Reception includes a sleek and elegant 3.5" desk booking display. Equipped with a PIR sensor for automatic desk occupancy detection, the display features Busy Lights to indicate desk availability. Integration with RFID ID cards simplifies the desk booking process, and a user-friendly printer is provided for guest cards.