Connected Communication

Connected Communication, offered by CFM_media GmbH, is a consulting service that aims to optimize digital processes and develop digital strategies for businesses. This service is suitable for businesses of various sizes, including small startups and large enterprises. It is utilized by professionals in different industries, such as business analysts, digital strategists, marketing managers, IT managers, and entrepreneurs.

Key Features

PWA Integration: According to the vendor, the service seamlessly integrates Progressive Web Apps (PWAs) into the platform, allowing users to access it directly from their web browser without the need for a separate application. The user-friendly interface is designed for easy navigation and interaction.

Comprehensive Travel Information: The service provides customers with detailed travel information, including flight details, hotel information, travel period, and local surroundings. The vendor states that customers receive the PWA immediately after booking, ensuring they have all the necessary information for their trip.

Booking Management: The service integrates with major mid-office systems in the travel industry to provide customers with relevant booking information within the PWA. Customers can access past bookings and retrieve travel documents directly from the app, offering a centralized platform for managing all aspects of the booking process.

Detailed Travel Information: The service offers comprehensive descriptions of booked hotels, attractions, beach information, and other relevant travel services. It provides information about transfers and other hotel services to enhance the overall travel experience.

Integration of Service Offerings: According to the vendor, the service integrates all relevant service offerings for the booked trip, including travel checklists, car rental, local excursions (GetYourGuide), travel guides, travel insurance, and more. It aims to provide a one-stop platform for accessing and managing all necessary travel services.

Use Cases: The service caters to various use cases, such as travel, car rental, and cruise. For travel, it provides entry information, current COVID-19 guidelines, hotel impressions, local attractions, and weather forecasts for the destination. For car rental, it acts as a digital travel companion, offering a personal concierge service for customer inquiries during the stay, and providing information about local attractions and weather forecasts. For cruise, it displays the itinerary with stops, weather forecasts for each destination, ship information, and deck plans.

Stay Modular: The service offers modular packages that can be customized and adapted to individual needs and preferences. The vendor states that these packages are constantly evolving and can be adjusted and modified to accommodate specific requirements.

Be Connected: According to the vendor, the service focuses on establishing connections, not only through APIs and IPs, but also by facilitating seamless communication and collaboration between individuals and teams. It aims to bridge the gap between different worlds, making it enjoyable to establish connections.

Have Fun: The vendor prioritizes good user experience (UX) to ensure customer satisfaction and happiness. According to the vendor, the goal is not only to improve rankings but also to provide a positive user experience.