Contactous

Contactous is an Enterprise Contact Data solution provided by Contactous PTE LTD. It is designed to manage contacts and capture activity from field agents, sales reps, dealers, channel partners, and employees. The application offers customizable web and mobile interfaces to fit various business operations. According to the vendor, Contactous is suitable for global organizations with large contact data across offices and channels, and it is used by professions and industries such as field agents, sales representatives, dealers, channel partners, and employees.

Key Features

Enterprise Contact Manager (ECM): According to the vendor, the ECM is a Contact Data Management Solution that allows storing and sharing millions of contacts across teams. It offers Relationship Intelligence to manage business contacts effectively. The ECM is accessible through web and mobile interfaces and can be seamlessly connected to existing CRMs.

Contact Data Quality (CDQ): The vendor claims that CDQ improves the quality of contact data through data cleansing and de-duplication tools. It uses AI algorithms for fast de-duplication results, handling both small and large datasets. CDQ provides three types of results: exact matches, fuzzy matches, and smart matches.

DeDupe Extension for Zoho CRM: According to the vendor, this AI-based de-duplication extension is specifically designed for Zoho CRM. It enables fast de-duplication on millions of records and checks for duplicates across nine common fields. The extension allows for automatic or manual merging of duplicate records.

Extractous: On-Premise, Secure Data Parsing: For organizations requiring on-premise solutions, Extractous offers secure data parsing. According to the vendor, it can parse data from different document formats without storing the data in its own database, ensuring data security. An evaluation version is also available for cloud-based parsing.

Cloud-Based Data Extraction and Parsing: According to the vendor, this feature allows fast extraction of data from documents and images. It includes a built-in Document Management System (DMS) and supports extraction from various document types. The extracted data can be downloaded in different formats or seamlessly integrated with other systems.

Virtual Digital Business Cards: The vendor states that Contactous allows creating customizable virtual business cards for employees, agents, and channel partners. These virtual cards come with a static URL and QR code, making them easily accessible. They can be used in email signatures and printed on tags.

Single 360-Degree Customer View Across Disjointed Data: According to the vendor, this feature consolidates and unifies customer data from multiple datasets. It matches records based on various criteria and creates unified data records within seconds. The vendor claims that this feature is widely used in industries such as healthcare and logistics.

Lead Capture from Dealers, Partners, and Agents: Contactous enables scalable lead capture from multiple organizations, according to the vendor. It supports data acquisition from various sources and consolidates the captured data in an encrypted database. Integration with CRM, DMS, and legacy systems is also possible.

Automated Document Parser: According to the vendor, this feature automates the identification, extraction, and integration of documents. It supports various document types and provides options for manual transcription and data cleansing. The automated document parser seamlessly integrates with legacy or customized systems.