Contextine Case Management

Contextine Case Management is a cloud-based solution designed to streamline risk management, compliance, and investigative case management processes. According to the vendor, this software is suitable for businesses of all sizes, from small enterprises to large corporations, and caters to a wide range of professions and industries. Compliance professionals, risk managers, internal auditors, loss prevention teams, legal departments, healthcare organizations, energy companies, manufacturing companies, retail businesses, and technology companies are among the target users of Contextine Case Management.

Key Features

Audit Management: According to the vendor, users can utilize a robust inspection and follow-up action tool for self-assessments and internal or external audits. They can also access and manage all processes remotely using Contextine's cloud-based solution.

Case Management: The vendor claims that Contextine Case Management simplifies and streamlines the investigative process, allowing users to access the necessary data for analysis, prevention of incidents and losses, and protection of employees and virtual assets.

Personalized Onboarding: Contextine offers a personalized onboarding process tailored to different teams and stakeholders, as per the vendor. They state that the onboarding process can be completed in under two weeks.

Data Security: According to the vendor, Contextine ensures the security and confidentiality of sensitive information through best-in-class admin features. They claim that the platform provides a secure environment for storing and accessing data.

Dedicated Support: The vendor states that Contextine provides dedicated customer support to assist users with any inquiries or issues. They mention that support can be accessed via phone, email, or the contact form on the website.

Customized Templates: Users can create multiple audit checklist templates for different audit types, as per the vendor. They can also customize fields, pages, and behavior such as notification triggers and workflow changes.

Reports and Analytics: According to the vendor, Contextine offers powerful analytics and reporting capabilities to gain insights into the audit process. Users can track and resolve issues raised during audits and deliver meaningful reporting to stakeholders.

Mobile Access: Users can access audit checklists remotely from any location using mobile devices, as per the vendor. They claim that audits can be executed directly from the field, and real-time audit scores can be viewed.

Collaboration: The vendor states that Contextine enables real-time collaboration and communication among team members and stakeholders. Users can receive notifications for updates, actions, assignments, and pending tasks.

Scheduling: According to the vendor, users can schedule audits and tasks to ensure clarity of assignments and tracking of global audits. They claim that audits can be planned and managed effectively using the scheduling feature.