CORe360

CORe360, developed by DACRA Tech, is a suite of software solutions designed to modernize and streamline municipal enforcement operations. This suite offers end-to-end solutions for police departments, fine enforcement agencies, tow management, adjudication, and payments. According to the vendor, CORe360 is suitable for municipalities of all sizes and caters to a wide range of professions and industries, including police departments, municipal code enforcement agencies, traffic and parking enforcement agencies, building code enforcement departments, and municipal finance departments.

Key Features

eCitation & Mobile Solutions: According to the vendor, CORe360 enables officers to issue and print tickets quickly and accurately from laptops, tablets, or mobile devices. The software auto-populates citation information and allows for capturing evidence on the spot, potentially reducing errors and increasing productivity.

Adjudication Hearings: CORe360 aims to streamline and automate the administrative adjudication process by organizing and managing hearings and records. The software provides real-time access to citation and case information during hearings, generates customizable notices and documents, and facilitates online appeals for selected offenses, according to the vendor.

Community Development: CORe360 aims to streamline the building code enforcement process by issuing warnings and citations in the field. The software maintains real-time records of property violations and prior violations, auto-populates information for efficient inspections and follow-ups, and utilizes heat mapping to locate abandoned vehicles for immobilization planning, according to the vendor.

Payment Processing: CORe360 offers a fully integrated online payment solution, according to the vendor. The software aims to eliminate manual data entry and integrate with municipal financial systems, ensuring secure respondent information while allowing access to open ticket status and payment balances. The vendor claims that this can potentially improve revenue collection and reduce processing time.

Administration: According to the vendor, CORe360 allows municipalities to tailor the software parameters to fit their requirements and create comprehensive views of all transactions related to residents and the community. The software provides access to customizable reports and analytics for data-driven decision-making, and allows for managing features, roles, and permissions to maintain transparency and security. The vendor claims that CORe360 can potentially improve overall management of municipal operations.

Integrations & More: CORe360 aims to seamlessly integrate with Police Records Management Systems (RMS), local enforcement databases, and municipal financial systems, according to the vendor. The software allows for exporting and importing debt collection files, generating comprehensive post-hearing reports, and accessing and managing real-time data from anywhere.

Onboarding & Implementation: According to the vendor, CORe360 offers a fast-track onboarding and training process by collaboratively identifying operational solutions and workflows. The software provides a sandbox environment for complete understanding prior to launch, leverages real-life experience in police and records departments for a comprehensive understanding of workflows, and offers live and on-demand training and support.

Client Success Services: CORe360 aims to provide dedicated support and training to ensure comprehension and maximize team's time, according to the vendor. The software offers personalized onboarding resources and support, assistance with implementation to address immediate and future needs, and a genuine partnership to streamline day-to-day processes and address future challenges. The vendor emphasizes their commitment to client success and the welfare of the community.