Overview
What is CRM.COM?
CRM.COM is an enterprise level Subscription Billing and eWallet-based Rewards SaaS platform that powers the membership economy and allows the brand to shift the customer relationship from transactional to membership.CRM.COM powers the technology and business model required to run the…
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Get StartedPricing
Entry-level set up fee?
- Setup fee optionalOptional
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $0.03 per month per subscriber
Product Details
- About
- Integrations
- Competitors
- Tech Details
What is CRM.COM?
CRM.COM powers the technology and business model required to run the membership model, providing 4 products that can be set up as a stepped journey:
Identity Management: Onboarding and customer management with omni channel self service access, purchase capturing with a versatile wallet spend model and segmentation into multiple micro-personas
eWallets and Promotions: Promotion and reward offers targeting customer segments and a commerce wallet keeping commerce and open balance and all customer payment methods
Subscriptions and Commerce: Advanced product catalogue and versatile ordering and a powerful subscription platform supporting from the simple termed service to XaaS, to advanced usage based for IoT and triple play
Business Communities: Business network setup enriching the offerings with B2B community services and products. Joined promotions with partners and aggregate services and products.
CRM.COM Features
- Supported: Advanced Subscription & Billing Management
- Supported: Pre-bill, Post-bill and Payment-driven (eWallet) Billing
- Supported: Termed, Usage & One-off Billing
- Supported: Asset & Device Monetization
- Supported: Sophisticated eWallet-based Cashback Rewards
- Supported: Omni-channel Loyalty & Digital Promotions
- Supported: EMI-grade Fully Transactional eWallet
- Supported: Branded Native Mobile Apps & Web Portals
- Supported: Segmentation & Micro-persona Building
- Supported: Built-in BI & Analytics Tools
- Supported: Business Community Setup & Shared Commerce Pools
CRM.COM Screenshots
CRM.COM Integrations
CRM.COM Competitors
CRM.COM Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Mobile Web |
| Supported Countries | Worldwide |
| Supported Languages | English is the default language but it can be translated to any language |
CRM.COM Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 10% |
| Mid-Size Companies (51-500 employees) | 40% |
| Enterprises (more than 500 employees) | 50% |
