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Crystal Ball

Crystal Ball

Overview

What is Crystal Ball?

Crystal Ball is a cloud-based telematics solution offered by Crystal Ball Ltd. It aims to streamline and future-proof fleet tracking for businesses, targeting SMEs and local government organizations. According to the vendor, Crystal Ball is used by a variety of professions and industries, including...

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Recent Reviews

TrustRadius Insights

Crystal Ball has proven to be an invaluable tool for users seeking to forecast probabilistic events and analyze simulations. It has been …
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Pricing

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Basic

$5

Cloud
per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is Crystal Ball?

Crystal Ball is a cloud-based telematics solution offered by Crystal Ball Ltd. It aims to streamline and future-proof fleet tracking for businesses, targeting SMEs and local government organizations. According to the vendor, Crystal Ball is used by a variety of professions and industries, including transportation and logistics companies, field service and maintenance providers, construction firms, delivery and courier services, utilities and energy companies, law enforcement agencies, retail and e-commerce businesses, and more.

Key Features

Lone Worker Protection System: According to the vendor, Crystal Ball offers an award-winning lone worker monitoring app to protect employees working alone and remotely. It allows for GPS tracking, routine welfare check-ins automation, and manual panic alarms.

Mobile Phone Workforce Tracking: The vendor claims that Crystal Ball enables the monitoring of remote employees through mobile phone tracking. It provides total visibility over the workforce using GPS, generates reports, and automates alerts. The system also facilitates the creation of timesheets using fleet management software.

Thatcham Trackers: Crystal Ball offers Thatcham-approved vehicle tracking devices, including S7, S5, and S5+ devices, for personal and professional use.

Van, Truck, Lorry & HGV Vehicle Tracking Systems: Crystal Ball provides the FleetTracker vehicle tracking system, which aims to improve productivity, efficiency, and cost reduction for various vehicle types such as cars, HGVs, lorries, vans, motorcycles, and trailers.

SmartCam - 4G Business Dash Cam: Crystal Ball offers an Android-powered fully integrated 4G dash cam fleet tracking system. It allows for the direct upload of footage to the cloud and integration with driver behavior trackers.

Direct Vision Standard Safe System: Crystal Ball provides a comprehensive system to ensure compliance with the Direct Vision Standard safety permit scheme. It includes camera systems, sensors, audible warnings, and other features.

Use Telematics to Save on Costs: According to the vendor, Crystal Ball's vehicle tracking and 4G fleet dash cam systems can help businesses reduce fuel costs, vehicle wear and tear, accident rates, and insurance premiums.

Gain Total Visibility While On-the-Go: The Manager App, according to the vendor, allows for accessing data and insights from the fleet management software on mobile phones. It enables on-the-go employee and vehicle tracking.

FleetTracker League Tables Improve Driver Behavior: Crystal Ball's fleet tracking systems and 4G Dash Cams aim to analyze and address driver behavior. Key performance indicators include acceleration, braking, cornering, speeding, and idling. Drivers can track their own performance and scores daily via the Driver App.

Effortless Compliance with Direct Vision Standard: Crystal Ball's comprehensive system, including camera systems, sensors, audible warnings, and visible warning stickers, aims to facilitate compliance with the Direct Vision Standard safety permit scheme.

Crystal Ball Features

  • Supported: Employee Management
  • Supported: Fuel Management
  • Supported: GPS
  • Supported: Mileage Tracking
  • Supported: Routing
  • Supported: VIN Lookup

Crystal Ball Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWeb-Based, Android
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Comparisons

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Reviews

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Crystal Ball has proven to be an invaluable tool for users seeking to forecast probabilistic events and analyze simulations. It has been widely utilized in various domains, including the classroom, where it serves as a valuable learning tool for modeling decisions and applying simulations. In addition, Crystal Ball has found its place in design optimization problems, particularly in aircraft engine component design. Customers appreciate its ability to develop and evaluate scenarios, as well as its easy-to-use analysis and simulation capabilities.

The software's versatility extends beyond academia and engineering fields. Many customers have employed Crystal Ball for profit analysis and examining different scenarios to identify optimized solutions. Organizations have also leveraged its Monte Carlo simulation capabilities to predict metrics such as productivity and defect removal efficiency. Furthermore, it has proven effective in data distribution, decision tables, optimization problems, and scenario analysis.

Crystal Ball has provided valuable insights in fields such as human resources and staffing as users have found it helpful for predicting attendance data, allocating staff, and making hiring decisions. Its risk measurement and quantification tools have aided decision-making processes across various industries. Additionally, customers have used the software to analyze current and historical data to make predictions about future events.

One standout feature is the OptQuest tool within Crystal Ball, which has received praise for its versatility in solving problems involving variability and vulnerability. By allowing users to utilize propagations and simulations to automatically visualize and model different uncertain situations, the software offers powerful predictive capabilities.

Crystal Ball’s applications stretch further into supply chain management. Users have successfully utilized it for predicting product demand to optimize supply and resource allocation. Additionally, the software has provided significant value in assessing risks in revenue models, profit models, and project budgets by avoiding average values and utilizing various distributions – subsequently improving risk prediction accuracy.

Overall, Crystal Ball offers a wide range of use cases that span academic learning environments to complex business scenarios requiring risk assessment and predictive modeling. Its user-friendly interface coupled with advanced simulation capabilities makes it a valuable tool for professionals across various industries.

User-Friendly Interface: Multiple reviewers have praised Crystal Ball for its user-friendly interface, noting that it is simple and intuitive to use. They appreciate the ease of navigating through the software's features, making it accessible even for complex simulations and analysis.

Seamless Integration with Excel: Many users have commended Crystal Ball for its seamless integration with Microsoft Excel. They find this feature extremely convenient as it allows them to easily transfer data between the two applications and utilize their existing Excel infrastructure for powerful analysis and Monte Carlo simulations.

Advanced Forecasting Capabilities: Several reviewers have highlighted Crystal Ball's advanced forecasting capabilities. Users appreciate the accuracy of the tool in providing excellent forecast models based on historical data. The ability to perform probabilistic studies, correlation of assumptions in simulations, and economical analysis within a friendly environment has been particularly valuable to these users.

Difficulties with Customer Service: Several users have expressed frustration with the customer service of Crystal Ball. Some reviewers have reported difficulties when trying to consolidate multiple items into a collective invoice, as they were misled about the terms and ended up with an unintended 3-year extension instead. This lack of clarity and support from customer service has been a common complaint among users.

Lack of User-Friendly Interface: Many reviewers have found the user interface of Crystal Ball to be lacking in terms of providing a comprehensive tour and guidance on how to use it effectively. They have mentioned occasional crashes and the need to reinstall the Excel add-in, especially after version updates. Users also suggested that Crystal Ball could benefit from having an assistant guide for new users to suggest the best way to utilize all its functionalities and improve overall user-friendliness, especially for beginners.

High Cost: The cost associated with Crystal Ball has been a point of dissatisfaction for some users. They feel that the software is priced too high and have suggested that there should be a way to access the program or its basic components for free or at a significantly reduced price. This pricing issue has impacted their overall perception of value for money when using Crystal Ball.

Users of Ball have made several recommendations based on their experience with the software. One common recommendation is to integrate Ball with other software, which allows for a streamlined workflow and enhances its capabilities in areas such as SCM, design, and simulation.

Another recommendation is to utilize the easy interface of Ball for prediction analysis. Users find it helpful in improving business operations by analyzing different factors and making proper predictions. The user-friendly nature of the software makes it accessible to various users across different skill levels, ensuring ease of use and efficient decision-making.

Additionally, users suggest adapting Ball to meet unique requirements and employee skill levels. They appreciate the flexibility of the software in accommodating specific needs, financial constraints, and other elements. Additionally, users find that Ball is capable of advanced finance techniques, making it useful for business forecasting, simulation, and optimization.

Overall, reviewers acknowledge Ball as a great product from a well-known and established company. Its usefulness in various areas of engineering, easy-to-use interface, adaptability to unique requirements, and advanced finance capabilities are among its most commonly praised features.

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