CumulusPro

CumulusPro is a business process management (BPM) platform offered by CumulusPro. According to the vendor, it aims to accelerate digital transformation by transforming traditional working methodologies into modern digital workflows. The product is designed for small to large enterprises across various industries, including Business Process Outsourcing (BPO) services, financial services, healthcare, retail, and manufacturing.

Key Features

Process Designer: According to the vendor, this feature empowers both technical and business users to collaboratively design business processes. It is designed to be user-friendly, allowing business users to make necessary changes to processes to suit their specific requirements.

Straatos BPM: The vendor claims that this feature enables collaboration between customers, employees, business owners, and developers to rapidly develop and deploy business apps. It leverages best-of-breed BPM methodologies, machine learning, cloud, mobile, and web technologies to automate tasks and operate business processes digitally.

Process Automation: According to the vendor, this feature improves accuracy by removing human errors. It enables the deployment of app services such as data extraction services using machine learning algorithms, rule-based approvals, and automated checks. The vendor claims that it allows the creation, testing, and deployment of app services to automate business processes in minutes.

Admin Panel: The vendor states that this feature provides a centralized touch-point to monitor and manage all Straatos resources. It allows users to control, configure, and manage all business apps within the organization. The vendor claims that it also monitors the health and stability of the business process landscape to manage bottlenecks, usage, and user access.

Multichannel Input: According to the vendor, this feature supports omni-channel communications for document submission and collaboration on business processes. It enables customers to engage through various communication channels such as mobile devices, web browsers, social chatbots, and instant messaging.

BPO Platform: The vendor claims that this feature enables BPO service providers to transform into digital service providers. It supports omni-channel communications for customers to submit documents and collaborate on business processes. The vendor states that it facilitates an agile cloud-based BPM platform for seamless omni-channel communications.

Expense Claims: According to the vendor, this feature automates the process of submitting and approving expense claims. It streamlines and accelerates expense claim processing, reducing errors and improving efficiency in managing expense claims.

Identity Check: The vendor claims that this feature automates the process of verifying identities. It performs identity checks using rule-based approvals and automated checks, increasing accuracy and reducing manual effort in identity verification.

Invoice Automation: According to the vendor, this feature automates the process of invoice processing and approval. It improves accuracy and efficiency in managing invoices, streamlining the invoice approval workflow.

Mortgage Application: The vendor states that this feature automates the process of mortgage application processing. It streamlines and accelerates the mortgage application approval workflow, improving efficiency and reducing errors in mortgage application processing.

Proof of Delivery: According to the vendor, this feature automates the process of capturing and managing proof of delivery documents. It streamlines the proof of delivery workflow, increasing accuracy and efficiency in managing proof of delivery documents.