Skip to main content
TrustRadius
Customer Engine

Customer Engine

Overview

What is Customer Engine?

Customer Engine is a marketing platform designed to help businesses boost revenue by directly connecting with prospects through email and SMS campaigns. This versatile tool caters to businesses of all sizes, ranging from small startups to large enterprises. It is widely utilized by e-commerce businesses,...

Read more
Recent Reviews
TrustRadius

Leaving a review helps other professionals like you evaluate SMS Marketing Software

Be the first one in your network to review Customer Engine, and make your voice heard!

Return to navigation

Pricing

View all pricing

Basic

$97

Cloud
per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
Return to navigation

Product Details

What is Customer Engine?

Customer Engine is a marketing platform designed to help businesses boost revenue by directly connecting with prospects through email and SMS campaigns. This versatile tool caters to businesses of all sizes, ranging from small startups to large enterprises. It is widely utilized by e-commerce businesses, digital course creators, ebook sellers, coaches and coaching programs, as well as digital agencies. According to the vendor, Customer Engine empowers businesses to effectively engage their target audience and drive sales through a range of key features.

Key Features

Quick Start Campaign Library: Customer Engine offers a library of pre-built campaigns that have been proven to work in various industries and use cases. Users can instantly set up a campaign by selecting from the library, saving time and effort in starting from scratch.

Powerful Automation Engine: Customer Engine provides a robust automation engine that enables users to send automatic responses and deals to subscribers based on dates, keywords, or their responses. Campaigns can be set up to run automatically or manually, providing flexibility in reaching out to customers and driving sales.

Viral Loops System: The platform includes a "Viral Loops" system that allows users to create campaigns incentivizing existing customers to share offers with their friends. By sharing, customers can earn rewards, fostering viral marketing and expanding the reach of the business.

Smart Revenue Tracking: Customer Engine facilitates easy tracking of customer redemption of offers, providing valuable insights into the effectiveness of campaigns. Users can monitor the most successful campaigns and ensure their text marketing efforts yield measurable results.

Instant "Lead Alert" Technology: According to the vendor, the platform offers lead alert notifications directly to the user's phone whenever a new lead comes into Customer Engine. Users receive all the necessary information to convert leads into customers while they are at peak interest, potentially leading to increased conversion rates.

Landing Page and Widget Builder: Customer Engine provides a user-friendly interface for building high-converting landing pages, website widgets, and keyword campaigns. With easy setup and customization options, users can swiftly start collecting subscribers.

Two-Way Text Conversations: The platform prompts potential customers to engage in two-way text conversations, enabling direct communication and the opportunity to address inquiries. Users can communicate with customers through the "Two-Way Messaging" Dashboard, fostering quicker sales conversions.

Eye-Catching Multimedia Messages: According to the vendor, the platform allows users to send attention-grabbing multimedia messages to capture the interest of potential customers. The inclusion of multimedia elements in messages helps engage even the most distracted prospects.

Customer Engine Features

  • Supported: 2-Way Messaging
  • Supported: Automated Responses
  • Supported: Contact Database
  • Supported: Contact Management
  • Supported: Mass Texting
  • Supported: Message Personalization
  • Supported: MMS
  • Supported: Mobile Coupons
  • Supported: Mobile Keywords
  • Supported: Reporting/Analytics
  • Supported: SMS Messaging

Customer Engine Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWeb-Based
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews

Sorry, no reviews are available for this product yet

Return to navigation