Delivery Management System

The Delivery Management System, developed by Home Delivery Software, is a software solution designed specifically for standing order delivery businesses. According to the vendor, this system caters to small to medium-sized companies in various professions and industries, including home delivery businesses, grocery stores, dairy farms, meal kit services, and subscription box services.

Key Features

Built for Standing Orders: According to the vendor, this delivery management system is meticulously built to cater to home delivery businesses with standing orders. It adeptly manages recurring customer orders, allowing them to schedule each item for weekly, biweekly, or monthly delivery. Customers also have the flexibility to make changes to their orders until the delivery time.

Customer-Friendly Interface: The system offers an intuitive interface for customers to manage their standing orders and upcoming deliveries. According to the vendor, it shows upcoming orders for multiple weeks, making it easy for customers to understand their delivery schedule. Additionally, customers can add specials and related products to their next delivery with a single click. The interface can also be customized to match the existing website.

Streamlined Purchasing: According to the vendor, this system simplifies repeat customer ordering without the need for typical check-out steps. Customers can easily add products to their next delivery, and the system also offers the capability to embed product components in the existing website. It is optimized for viewing and navigation on mobile devices, tablets, and computers.

iOS/Android Customer Apps: According to the vendor, customized apps for iOS and Android platforms enhance the customer experience. These apps provide delivery reminders and mobile notifications, allowing customers to manage their standing orders and upcoming deliveries conveniently. The apps also suggest related products for up-selling, further enhancing the shopping experience.

Robust Customer Management: The system offers a comprehensive solution for customer management, including deliveries, billing, payments, and support. According to the vendor, it provides powerful customer route management and planning resources, ensuring efficient and optimized delivery routes. Additionally, it offers innovative product management features for pricing, inventory, and customer grouping.

Excellent Decision Making: According to the vendor, the system provides a range of reporting options for in-depth business insight. It leverages advanced product forecasting tools for strategic planning, enabling businesses to make informed decisions. Furthermore, the system keeps comprehensive logs of customer and staff changes, enhancing accountability and data accuracy.

Maximize Revenue: According to the vendor, this delivery management system enables businesses to market their products to customers through mobile notifications, text messages, and emails. It also suggests related products to customers, increasing opportunities for up-selling. The system allows for customization of native Android and iOS apps, providing a personalized customer experience.

Driver Mobile App: The system includes a mobile app for drivers, replacing traditional route books. According to the vendor, this app equips drivers with turn-by-turn directions and access to customer orders. It enables drivers to input order updates, product weights, payments, and office notes. Additionally, the app enhances customer satisfaction by providing notifications when products are near delivery.