TrustRadius Insights
DeskTrack has become an essential tool for companies to increase their employees' productivity and track their working hours accurately. …
Starting at $5.99 per user per month
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What is DeskTrack?
DeskTrack is an automated time tracking tool that can significantly help companies, remote teams, multi-located offices, and individuals to analyze where they are spending their time and improve productivity. With DeskTrack, users can easily record desktop activity such as applications opened, URLs...
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DeskTrack Stealth
$5.99
Cloud
per user per month
DeskTrack Stealth
$7.25
On Premise
per user per month
DeskTrack Tagger
$7.99
Cloud
per user per month
Entry-level set up fee?
- Setup fee optional
For the latest information on pricing, visithttps://desktrack.timentask.com/site/pr…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Demos
Automated Time Tracking Software | DeskTrack Demo | Employee Activity Monitoring
YouTube
Product Details
- About
- Competitors
- Tech Details
What is DeskTrack?
DeskTrack is an automated time tracking tool that can significantly help companies, remote teams, multi-located offices, and individuals to analyze where they are spending their time and improve productivity. With DeskTrack, users can easily record desktop activity such as applications opened, URLs visited and files accessed which allows for the identification of actual work done versus distractions faced throughout the day. This information proves invaluable when it comes to managing project timesheets.
This cloud-based solution also records various user activities including total system usage time, idle hours, meeting duration and projects completed during a set timeframe. DeskTrack offers a whitelist option that enables users to manage app access permissions and usage time limits making it easy for organizations to stay in control of employee Internet use. In addition to these features, using DeskTrack has been shown to increase efficiency by up to 40%, leading many businesses worldwide who seek highly optimized performance metrics for their operations turning towards this powerful tool.
DeskTrack Features
- Supported: Employee Monitoring
- Supported: Automated Time Tracking
- Supported: Activity Time Tracking
- Supported: Productive Time Calculation
- Supported: Desktop Activity Logger
- Supported: Application Usage Tracking
- Supported: URL Tracking
- Supported: Title and Path tracking
- Supported: Alert Emails
- Supported: Private Time
- Supported: Offline Time Tracking
- Supported: Desktop Screenshots
- Supported: Multi User Login
DeskTrack Videos
Automated Time Tracking Software | DeskTrack Demo | Employee Activity Monitoring
Employee Activity Monitor and Time Tracking Software | DeskTrack
How to pause DeskTrack Time Tracking to enjoy the private time?
DeskTrack Competitors
DeskTrack Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Windows, Linux, Mac |
| Mobile Application | Apple iOS, Android |
| Supported Countries | Worldwide |
| Supported Languages | English |
DeskTrack Customer Size Distribution
| Consumers | 5% |
|---|---|
| Small Businesses (1-50 employees) | 25% |
| Mid-Size Companies (51-500 employees) | 60% |
| Enterprises (more than 500 employees) | 10% |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
DeskTrack has become an essential tool for companies to increase their employees' productivity and track their working hours accurately. Users have reported that the software helps to identify the areas where their employees are lacking or wasting time, helping in better execution of plans. Being able to clearly know the time spent on each project is a significant benefit of DeskTrack, which leads to better project management, deadlines, and appraisals.
In addition, DeskTrack provides users with complete visibility in terms of who is doing what, making it a crucial tool for team leaders and managers. With the recent shift towards remote work due to COVID-19, DeskTrack has become even more valuable in identifying employee productivity and tracking attendance and working hours. The ability to blacklist URLs also helps keep employees focused on work and reduces time spent on social media. Overall, DeskTrack helps solve critical business problems related to productivity improvement, project management, and planning resourcing well.
Easy-to-use: Users find DeskTrack to be an easy-to-use analytical tool that allows them to identify employee productivity (mentioned by 4 reviewers). The software is praised for its user-friendly interface, easy implementation, and great customer support.
Helpful monitoring features: DeskTrack's screenshot feature, number of reports, offline mode feature, mobile support, and team support are all highly praised for their usefulness in monitoring employee productivity. Users appreciate the ability to monitor and guide employees who may be doing things incorrectly, allowing for greater efficiency in the workplace (mentioned by 2 reviewers).
Detailed reporting: Reports generated by DeskTrack are detailed and transparent. They give users a good narrative of how their employees are performing and where they may be lagging. Some users also mentioned that the SW has features that allow them to see where they are spending time which is helpful from a billing perspective by allowing users to track hours by contract (mentioned by 2 reviewers).
Inaccurate Monitoring Data: Several reviewers have reported that DeskTrack's monitoring data can be inaccurate. They note that the software takes a long time to sync data, and some productive applications are incorrectly marked as non-productive.
Need for Improved Reporting: Many users feel that DeskTrack's reporting formats and graphical reports could use improvement. Some have specifically requested summarized reporting for quick analysis.
Lack of Customer Support: A number of reviewers have expressed frustration with the lack of customer support available for DeskTrack. They note that an iOS app is expected, but not yet available, and there is no way to schedule reports.