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Simplified Business Process: Several users have found DockMaster to be a helpful software for their business needs as it simplifies the …
Overview
What is DockMaster?
DockMaster Software, a Valsoft company headquartered in West Palm Beach, offers their marina management system, providing softwar tools to manage docking and storage, billing, scheduling, and other features.
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What is DockMaster?
DockMaster is an integrated comprehensive program to assist the user in the management of all facets of a marine operation. Unlike many other software programs in the marine industry, DockMaster was specifically designed for marine businesses, from marinas to boat dealers to boatyards, rather than a parallel management system that was adapted to fit marine.
With DockMaster, users gain the ability to understand what parts of their businesses are most profitable and where they are not making the profit they should be.
DockMaster Software offerings include accounts payable, accounts receivable, general ledger, haul and launch management, inventory, customer relationship management (CRM), service and work orders, boat sales, order entry, payroll, point-of-sale, reservations, slip and rack management, storage and billing, mobile-task assignment and labor tracking, fuel management, EMV chip-card processing, and more!
DockMaster Features
- Supported: Accounting Management
- Supported: Boat Maintenance
- Supported: Marina Management
- Supported: Scheduling
- Supported: Storage Management
- Supported: Transient Moorage
- Supported: Business Efficiency Reporting
DockMaster Screenshots
DockMaster Integrations
DockMaster Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Windows |
| Mobile Application | Apple iOS, Android |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Pros
- Cons
Simplified Business Process: Several users have found DockMaster to be a helpful software for their business needs as it simplifies the process with transparency, making it easy to view all pending loads from multiple locations throughout the country.
Ease of Use: The ease of use of DockMaster by its internal customers was another positive point highlighted by several reviewers.
Effective Communication and Integration: Many users appreciated the feature of talking with their system at the yards instantaneously which made communication with carriers easier. They also liked that DockMaster could be easily interfaced with their own system using Intellitrans tools through their proprietary interface or through EDI, making integration more effective.
Glitches: Some users have reported glitches in DockMaster that cause it to stop interacting with the system. Although these issues can be fixed easily, they are causing inconvenience and frustration among users.
Outdated interface: Many reviewers feel that DockMaster's user interface is outdated and needs an overhaul. This sentiment has been expressed by several customers who find the software too old-fashioned for their liking.
Lack of flexibility: A common complaint among DockMaster users is the lack of flexibility in the tool. Several procurement managers have stated that there need to be more boundaries set as greater flexibility often leads to confusion and innovative practices that hinder productivity.