DQ ODT System

The DQ ODT System is a solution designed to provide accurate delivery and scheduling information to dispatch, sales, and management organizations. According to the vendor, this software solution is suitable for businesses of varying sizes, ranging from small to large, with fleets consisting of 5 to 5,000 vehicles. The DQ ODT System caters to dispatchers, fleet managers, logistics managers, delivery drivers, and professionals in the automotive industry.

Key Features

GPS Tracking: According to the vendor, the DQ ODT System offers an integrated GPS tracking solution that provides real-time visibility of vehicle locations. It captures arrival and departure times at delivery points and ensures driver compliance by retracing vehicle movements.

Dispatch Solutions: The Order Delivery Tracking (ODT) feature allows dispatchers to efficiently manage orders with a graphical view. Scheduling becomes simplified based on geography, load type, vehicle capacity, or customer commitments. Real-time alerts push potential issues to dispatch for immediate attention, and integrated mapping tools facilitate efficient scheduling and routing, according to the vendor.

Fleet Solutions: The DQ ODT System offers better visibility throughout the organization, enabling effective resource management. Integrated mapping tools allow for job/order combining, while integrated GPS tracking enhances resource visibility. The system includes features such as dynamic geo-fencing for automatic order status updates, vehicle maintenance records for preventative maintenance tracking, and order entry/point of sale integration for eliminating data entry, according to the vendor.

Routing Solutions: According to the vendor, the DQ ODT System offers both manual and auto routing options. The manual routing replicates current business processes electronically, while the auto routing simplifies routing based on delivery geography assignments and customer specifications. The advanced routing module factors in delivery capacity, scheduled orders, customer attributes, and order attributes for automatic dispatch operations. These features aim to increase capacity, reduce miles, improve customer commitment rates, and lower delivery costs.

Customer Notification Solutions: The DQ ODT System includes an SMS/Email Module for on-the-go notification capabilities, allowing customers to stay informed about their deliveries. The Customer Portal App offers a branded mobile app for customers to check and track their orders. The E-Messaging Module enables customizable order status notifications via email or text, while automated email and SMS alerts keep customers updated according to their preferences, according to the vendor.

Integration Solutions: The DQ ODT System seamlessly integrates with third-party business systems, enhancing communication throughout the organization. This integration aims to relieve effort, duplication, manual processing, and paperwork shuffle. It provides quick access to information necessary for better customer service, and the integrated GPS feature ensures a complete and accurate picture of every order, according to the vendor.

Tracking Solutions: The DQ ODT System offers flexible tracking solutions for different business types. Using active tracking technology, it provides real-time information that is valuable for measuring operational success. According to the vendor, this empowers the workforce, sets benchmarks for success, builds a culture of accountability, and improves overall operational efficiency.