Overview
Pricing
Basic
$14.99
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Tech Details
What is Dukaan?
Dukaan Features
- Supported: CRM
- Supported: Promotions Management
- Supported: Returns Management
- Supported: Templates
- Supported: Inventory Management
- Supported: Mobile Access
- Supported: Data Security
- Supported: Email Marketing
- Supported: Multi-Store
- Supported: Reviews Management
- Supported: SEO Management
Dukaan Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
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Operating Systems | Web-Based, Android, iPhone, iPad |
Comparisons
Compare with
Reviews
Community Insights
- Business Problems Solved
- Pros
- Cons
Dukaan has become a go-to solution for businesses and shopkeepers looking to take their offline operations online. With its simplicity and efficiency, users have been able to focus on growing their business instead of worrying about technical aspects. The platform's intuitive interface and useful tools for inventory management, online payments, and sales tracking have made it easy for users to effectively manage their online stores. Users have also appreciated the analytics and reporting features that provide valuable insights into sales performance, customer behavior, and trends. This allows businesses to make informed decisions and optimize their marketing strategies. Dukaan's large number of well-designed and customizable design templates have impressed users, enabling them to create unique and professional-looking online stores quickly. Additionally, the platform's AI tools have been praised for helping businesses improve sales by providing high-quality product descriptions, even for non-seasoned writers. Moreover, Dukaan's affordability and fast load speed have made it a preferred choice for running multiple eCommerce stores. The platform has eliminated the initial difficulties and costs associated with creating a website or mobile app, making it accessible to beginners and small Indian business owners. It has provided a solution for individuals and startups with limited technology knowledge to build their own online portals with user-friendly features. Dukaan's ability to connect products with customers globally has further expanded businesses' customer base, enabling easy ordering and delivery. Overall, Dukaan has solved problems related to orders, payments, store history, and delivery services for both customers and businesses by providing easily accessible information and status updates. Lastly, Dukaan's reputation for good ratings and reviews has been reinforced by their fast and responsive customer service, setting them apart from competitors in the market.
Intuitive and Easy-to-Use Interface: Many users have found the interface of Dukaan to be intuitive and easy to understand, allowing them to create their own online store in a matter of minutes.
No Coding Skills Required: Users appreciate that no technical knowledge or coding skills are required to use the platform, making it accessible for those who may not have prior experience in web design or programming.
Excellent Customer Support: Users have been impressed by the fast and supportive customer care support provided by Dukaan.
Glitches and Technical Issues: Some users have experienced minor glitches, such as difficulties with uploading images and syncing inventory. These issues can impact the smooth functioning of their online store.
Lack of Customization Options: Several reviewers have expressed disappointment over the limited customization options available in terms of design and features. Users feel that Dukaan lacks advanced customization capabilities, making it challenging to create a unique and personalized store.
Unsatisfactory Customer Support: Many users have raised concerns about the customer support provided by Dukaan. They report slow response times, inadequate escalation of high-priority issues, and late replies with mostly unusable solutions. The lackluster customer support experience leaves customers feeling frustrated and dissatisfied.