TrustRadius Insights
Despite experiencing glitches and functionality issues, users have found value in using Wishbox to solve key business problems in the …
Starting at $6 per month per room
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What is Duve?
Duve is an end-to-end guest management system helping hoteliers digitize their hotel processes.
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Get StartedPricing
Basic
$6
Cloud
per month per room
Pro
$7.50
Cloud
per month per room
Premium
$10
Cloud
per month per room
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://duve.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $6 per month per room
Product Details
- About
- Tech Details
What is Duve?
Duve is an end-to-end guest management system helping hoteliers digitize their hotel processes.
The integrated platform includes
1. Online check-in : Document Scans, Collect guest details ,Payment collection (no commission), Deposit collection (transactional)
Opt-in marketing, Terms and conditions Registration card (E-signature), Smart early check-in Pre-arrival upsells, Auto translation to 16 languages and check-in portal to add to rental's website.
2. Pre-scheduled messages: the ability to send guests perfectly time guest messages through their preferred mediums, using customized segments and triggers allowing you to anticipate and offer them exactly what they need.
3. The Hostel Connection: The platform sits on top of core systems to deliver digital experiences that drive customer action. Duve allows communication with hostel guests and upsell services. Duve is highly customizable allowing the ability to tailor each feature to your exact needs.
2. Pre-scheduled messages: the ability to send guests perfectly time guest messages through their preferred mediums, using customized segments and triggers allowing you to anticipate and offer them exactly what they need.
3. The Hostel Connection: The platform sits on top of core systems to deliver digital experiences that drive customer action. Duve allows communication with hostel guests and upsell services. Duve is highly customizable allowing the ability to tailor each feature to your exact needs.
Guests arrive at check-in after already engaging in conversation with your hostel. Their registration cards will be filled and signed in advance, payment details received, and a good percentage of them will have already booked and paid for upsells such as room upgrades, early check-in, or activities. No paperwork is needed upon arrival. Guests will be able to receive a personalized confirmation email, an online check-in, a guest app, and pre-scheduled messages before they arrive.
Duve Screenshots
Duve Video
Product Testimonial from Brown Hotels
Duve Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
Despite experiencing glitches and functionality issues, users have found value in using Wishbox to solve key business problems in the hospitality industry. With Wishbox, hosts are able to stay organized and streamline their operations, resulting in increased revenue generation. The convenience offered by the app has allowed hosts to easily manage guest registrations and provide them with necessary information such as door codes. This has improved the overall guest experience and made their lives easier during their stay.
However, users have also faced operational challenges due to the app's shortcomings. Glitches such as guest rooms not updating and messages suddenly not working have caused frustration and embarrassment for users. Additionally, support from Wishbox has been disappointing with delayed responses and no real-time assistance. Despite these setbacks, users still appreciate the success that Wishbox has brought to their operations, as it helps them generate revenue and stay organized in a competitive industry.
In summary, Wishbox solves key business problems for hosts in the hospitality industry by providing a convenient platform to manage guest registrations and communicate important information. While there have been glitches and disappointments with support, users still find value in using the app to streamline their operations and enhance the guest experience.