DVI Boss

DVI Boss is a web-based software solution designed to streamline operations for auto repair shops. It caters to independent auto repair shops, single and multiple location shops, as well as franchise repair shops. The software is utilized by professionals in various industries, including auto repair shops, automotive technicians, shop owners, mechanics, automotive service centers, motorsports repair facilities, heavy-duty over the road trucking repair companies, motorcycle repair shops, and fleet management companies.

Key Features

Web-Based: DVI Boss is a web-based shop management system that can be accessed on any internet-connected device with a web browser. It eliminates the need for software downloads or upgrades, providing convenient accessibility for users to manage inspections remotely.

Customer Portal: DVI Boss includes a password-protected customer portal that enhances customer experience by providing visibility into their vehicle's condition and repair needs. Through the portal, customers can access relevant information about their vehicles, such as inspection results.

Go Paperless: DVI Boss helps auto repair shops save time and money by digitizing their processes. It allows for centralized management of customer information, including capturing signatures and attaching documentation. Payments can be processed online, reducing the reliance on physical paperwork.

Boss Board Business Intelligence: DVI Boss provides a business intelligence dashboard that offers a comprehensive view of performance metrics. Users can track key metrics such as RO sales, average RO, parts revenue, gross profit, and effective labor rate. Real-time data ensures accuracy, while customizable filters and widgets allow users to focus on the most relevant information.

Full Appointment Scheduling: DVI Boss offers an integrated Appointment Scheduling System for efficient job planning. Appointments can be organized by technician, location, or other categories. The software also provides an API for users to integrate appointment setting on their own website.

Quick VIN and VIN Explosion: DVI Boss integrates QuickVIN service from Carfax, allowing users to retrieve vehicle information quickly using the license number and state. This streamlines the inspection process and eliminates the need for manual entry of lengthy VINs.

Email and Text Notifications: DVI Boss enables users to notify customers of status changes via text or email. Notifications include links to view pictures of the work being done and the preliminary invoice. This improves communication and allows customers to provide online approval for the work.

Digital Vehicle Inspections: DVI Boss allows users to create multimedia inspections for customers, including photos, videos, and technician comments. These inspections help build customer confidence by clearly explaining the need for suggested repair work. Customers can access their vehicle information, component status, and media through the customer portal.

Parts Ordering: DVI Boss simplifies parts ordering by allowing users to order directly from the software. It provides visibility into parts availability from local suppliers and distributors, enabling users to request parts to be sent. The feature seamlessly integrates with the auto repair invoice portal, streamlining workflow and automating parts integration.

Tire Fitment and Ordering: DVI Boss integrates with PartsTech to facilitate online tire ordering from multiple national tire distributors. Users can easily search for tires based on vehicle make, license plate, VIN, or tire size. The feature provides filtering options for tire brand, mileage rating, speed rating, and more.