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Users of EasyStore have found the software to be incredibly helpful for setting up their own webstores and showcasing their products. The …
Starting at $15 per month
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What is EasyStore?
EasyStore is a unified commerce platform offered by EasyStore Commerce Sdn Bhd. According to the vendor, this solution allows businesses to sell and manage their products both online and in-store. It is designed to cater to businesses of all sizes, from small startups to large enterprises. EasyStore...
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Basic
$15
Cloud
per month
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Tech Details
What is EasyStore?
EasyStore is a unified commerce platform offered by EasyStore Commerce Sdn Bhd. According to the vendor, this solution allows businesses to sell and manage their products both online and in-store. It is designed to cater to businesses of all sizes, from small startups to large enterprises. EasyStore is used by various professions and industries, including ecommerce businesses, retail stores, small businesses, entrepreneurs, and brands and merchants.
Key Features
Multichannel Ecommerce: According to the vendor, EasyStore enables businesses to sell online through multiple channels, reaching customers wherever they are. It provides essential tools for sales and management, including a seamless checkout flow to enhance customer experience. EasyStore also allows businesses to maximize brand exposure on social media and messaging apps, and synchronize product inventory across multiple sales channels. Additionally, it supports selling on popular online marketplaces like Shopee, Lazada, and ZALORA.
Omnichannel Retail: EasyStore offers an all-in-one POS system that integrates with marketing, sales, inventory, and ecommerce. The vendor claims that businesses can turn any mobile device into a point-of-sale system, providing a modern solution for retail operations. EasyStore also provides a unified loyalty program to build customer relationships and a membership mobile app for convenient shopping and repeat purchases.
Online Store: With EasyStore, businesses can build their brand through an online store. According to the vendor, users can add unlimited products to their store and choose from over 50 customizable store themes. The platform offers a fully responsive design, ensuring a consistent experience across all devices. EasyStore even provides a free online store option for businesses.
Point of Sale: EasyStore offers a mobile POS solution that can be used by small businesses. According to the vendor, businesses can turn any mobile device into a POS system, enabling them to print or email receipts for customers. The platform also provides portable inventory management for easy tracking. EasyStore offers a free mobile POS option for businesses as well.
EasyStore Features
- Supported: Data Security
- Supported: SEO Management
- Supported: Multi-Channel Marketing
- Supported: CRM
- Supported: Email Marketing
- Supported: Inventory Management
- Supported: Kitting
- Supported: Multi-Store
- Supported: Promotions Management
- Supported: Returns Management
- Supported: Reviews Management
- Supported: Templates
EasyStore Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Web-Based |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
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- Pros
- Cons
Users of EasyStore have found the software to be incredibly helpful for setting up their own webstores and showcasing their products. The ease of learning and operating the software makes it convenient for users to manage their online stores without any hassle. EasyStore has proven to be particularly suitable for Malaysian sellers who are targeting the local market. The affordable and flexible monthly subscription plans allow users to choose the plan that best fits their needs, ensuring they get the most value out of the software. Additionally, the intercom feature provided by EasyStore eliminates the need for email or phone calls when seeking assistance, making it convenient for users to get help whenever they need it. EasyStore also provides some guidance for beginners, which has been greatly appreciated by users, as it simplifies the navigation and usage of the software. However, some users have noticed that the mobile version of EasyStore is somewhat limited compared to its desktop counterpart. Despite this drawback, EasyStore remains a popular choice among users looking to establish and manage their own online stores effectively.
Easy Setup and Integration: Many users have found EasyStore to be a breeze when it comes to setting up their online stores and integrating with leading marketplaces and local shipping companies. The platform's user-friendly interface and seamless integration process have made it easy for numerous customers to get their businesses up and running quickly.
Flexible App Integration: Multiple users have appreciated the ability to use various apps on EasyStore, as this has allowed them to add flexibility and functionality to their online stores. Being able to customize their store's features and optimize its performance with different apps has been a valuable aspect for several reviewers.
Excellent Customer Service: Several users have had positive experiences with EasyStore's customer service team. Instant replies to emails and prompt assistance have made these customers feel supported throughout their journey with the platform. This level of attentiveness from the customer service team has left many reviewers satisfied with the support they received.
Limited Features and Templates: Some users have expressed disappointment with the limited features offered by EasyStore, comparing them to a stripped-down version of Shopify. They also found the template choices to be limited, which restricted their ability to customize their online store according to their preferences.
Poor Customer Support: Several users have reported negative experiences with EasyStore's customer support team. They mentioned that their queries were answered incorrectly and rudely, leading to frustration and dissatisfaction with the service. Additionally, some users felt that their issues were not resolved by the company and that their requests to escalate problems to a manager were ignored.
Lack of Integration Options: Users have pointed out that EasyStore lacks integration options with popular marketplaces for selling on other channels. This has led some users to suggest using EasyStore in conjunction with local marketplaces instead.