eBank.net

eBank.net, developed by Dais Software, is an omni-channel digital platform designed for online and mobile banking, payments, and financial services. This solution is specifically tailored for major Central and Eastern European (CEE) financial institutions, including four of the top six banks in Bulgaria. eBank.net caters to a wide range of professionals and industries, including banking and finance professionals, IT professionals in the banking sector, business clients in the banking sector, and individuals utilizing digital banking services.

Key Features

One platform for all customer segments: According to the vendor, eBank.net provides a unified platform that aims to cater to all customer segments, ensuring consistent functionality and user experience across individuals and business clients.

Extensive functional scope: eBank.net offers a wide range of functionalities, including account management, transaction monitoring, fund transfers, bill payments, and loan applications. According to the vendor, these features enable users to efficiently perform their daily banking transactions.

Business banking services: eBank.net offers robust business banking services, such as corporate account management, cash management, payroll processing, trade finance, and treasury services. The vendor claims that these services support complex business banking requirements and ensure seamless financial operations for corporate customers.

Mobile and interactive channels: eBank.net is designed to be accessible through mobile and interactive channels. The vendor states that the platform's responsive design allows users to access their accounts and perform transactions on smartphones, tablets, or other mobile devices. Additionally, eBank.net supports interactive channels like chatbots, which provide real-time conversations and assistance.

Sales and communication: eBank.net facilitates sales and communication between the bank and its customers. The platform includes features for personalized marketing campaigns, product promotions, and targeted offers. According to the vendor, effective communication channels, including secure messaging and notifications, keep users informed about important updates and events.

Authentication and Security: eBank.net prioritizes authentication and security measures to protect user data and transactions. The vendor claims that the platform incorporates strong customer authentication tools, encryption, multi-factor authentication, and other security features to safeguard sensitive information and prevent unauthorized access.

Integration: eBank.net supports seamless integration with various third-party systems and services, including core banking systems, payment gateways, and CRM systems. The vendor suggests that this allows banks to leverage existing infrastructure and extend their capabilities through integration with external systems.