EDC-MoveStar

EDC-MoveStar is a software solution designed to streamline and automate operations and move management for moving and relocation companies. It is said to be suitable for companies of all sizes, from small local movers to large national and international moving and relocation companies. According to the vendor, professionals and industries such as moving and relocation companies, movers and moving services, relocation and mobility networks, as well as software development and consulting firms, can benefit from the features and functionality offered by EDC-MoveStar.

Key Features

Move Management: According to the vendor, EDC-MoveStar allows users to manage various types of moves, including COD, commercial, DOD, GSA, domestic, and international business. It provides automatic shipment status updates and notification tools, as well as the ability to track leads, prepare quotes, and complete in-home and virtual surveys.

Sales: The vendor claims that EDC-MoveStar enables users to track leads and manage the sales process efficiently. It allows for the preparation of quotes for customers and completion of in-home and virtual surveys to ensure accurate pricing and customer satisfaction.

Dispatch: EDC-MoveStar is said to offer complete local, regional, and long-distance dispatch capabilities. Users can utilize tonnage capacity, scheduling, trip history, and other tools to optimize dispatch management and ensure efficient operations.

Resource Management: According to the vendor, EDC-MoveStar allows for effective management of contacts, human resources, and fleet vehicles. The software aims to enable companies to allocate resources efficiently, ensuring smooth operations and optimal utilization.

Communication Tools: EDC-MoveStar is said to facilitate seamless communication with customers through chat and text messaging features. It also enables document and data exchange with agents, partners, and suppliers using industry-standard communication methods, according to the vendor.

Accounting: The vendor claims that EDC-MoveStar aims to streamline accounting processes. It allows users to prepare payroll data, track job costing and materials, generate invoices, and manage contracts. The software also offers integration with third-party accounting systems for seamless financial management.

Quality Control: According to the vendor, EDC-MoveStar includes quality control features to ensure high-quality service delivery. Users can send surveys and track performance for commercial, COD, and military moves, aiming to ensure customer satisfaction and continuous improvement.

EasyDPS Integration: The vendor states that EDC-MoveStar seamlessly connects and syncs with DPS (Defense Personal Property System), enabling efficient management of military moves.

Claims Management: EDC-MoveStar aims to streamline the claims management process. It is said to efficiently handle claims for damages or loss, ensuring prompt resolution and customer satisfaction.

Detailed Reporting: According to the vendor, EDC-MoveStar allows users to generate detailed reports for various aspects of the business. It provides access to key performance indicators and analytics to make informed decisions and drive business growth.