TrustRadius Insights
Easy to use: Many users have found Efficy CRM to be very easy to use, especially for vendors. They have praised its user-friendly …
Starting at $21.15 per month per user
View PricingOverview
What is Efficy?
Efficy is marketing and sales software, providing:Sales Force Management and MotivationContact ManagementMarketing Campaign ManagementAfter-Sales Service ManagementCollaborative Project ManagementDocument ManagementData Visualization and Analysis Efficy starts with contact and task management features, priced per user per month, and from there the business…
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Get StartedPricing
Starter
20€
Cloud
per month per user
SMB
40€
Cloud
per month per user
Enterprise
60€
Cloud
per month per user
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.efficy.com/solution-crm
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $21.15 per month per user
Product Demos
Efficy CRM Overview
YouTube
Product Details
- About
- Tech Details
What is Efficy?
Efficy is marketing and sales software, providing:
- Sales Force Management and Motivation
- Contact Management
- Marketing Campaign Management
- After-Sales Service Management
- Collaborative Project Management
- Document Management
- Data Visualization and Analysis
Efficy starts with contact and task management features, priced per user per month, and from there the business can add campaign management, timesheets and project management for teams, marketing event management, gamification, and ultimately business process automation features.
Digital marketing features are optionally included in an Efficy subscription. This expands the platform's capability to email marketing with smart segmentation, templated and targeted marketing automations for email and SMS, behavioral tracking for a website with consent capture cookies, a landing page builder, campaign-wide segmentation based on audience profiles and tags, and the requisite marketing analytics to track the performance of campaigns run with Efficy.
Efficy Videos
Efficy CRM Philosophy : Deeper Customer Engagement
Efficy CRM - What is Efficy CRM?
Efficy Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Comparisons
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Pros
- Cons
- Recommendations
Easy to use: Many users have found Efficy CRM to be very easy to use, especially for vendors. They have praised its user-friendly interface that allows for easy navigation and accessibility to product knowledge. This has resulted in a positive user experience and increased convenience for vendors.
Digital document management: The digital document feature in Efficy CRM has received high appreciation from users. It enables easy storage and access to customer documents, making it convenient to keep all relevant information organized. Users have mentioned that this feature significantly improves business processes and project management.
Affordable price: The affordable price of Efficy CRM is seen as a major advantage by users. It allows for more frequent usage of the service and can be easily adapted to meet different requirements. This makes it accessible to a wide range of businesses, contributing to its popularity among users.
Cons:
- Poor Technical Support: Some users have expressed frustration with the poorly developed and slow technical support provided by the platform, leading to delays in problem-solving.
- Outdated Search Engine: Several reviewers have found the search engine to be outdated and slow, causing difficulties in finding the desired results.
- Confusing for Non-CRM Users: The platform can be overwhelming and confusing for users without knowledge in CRM, as it offers many functions that may be difficult to navigate and understand. Reviewers have mentioned that the interface lacks user-friendliness and intuitive design, requiring additional time and effort to learn how to use it effectively.
Efficy has received several recommendations from users and customers. Here are the three most common recommendations:
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Efficy is considered an ideal platform for improving commercial relations and obtaining full management of opportunities and contacts. Users appreciate the features that help them keep track of their activities and integrate with Office and SAP. This makes Efficy a suitable choice for small companies looking to streamline their operations.
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Users have praised Efficy as a good competitor in front of big CRM editors. This recommendation highlights the platform's strengths and its ability to stand out among its competitors in the market.
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Efficy is commended for its excellent integration with DMS (Document Management System) and Office. This feature enhances workflow efficiency by allowing users to seamlessly manage documents and collaborate within their existing systems.
It should be noted that while Efficy is recommended by users, some mention that it may take time, potentially up to a year, to effectively adapt all the components of the platform to their specific business needs.