ELM Enterprise Manager

ELM Enterprise Manager, developed by Fire Mountain Software (formerly known as TNT Software, Inc.), is a comprehensive event log management and server monitoring solution designed to assist organizations in monitoring the health and status of their systems. According to the vendor, ELM Enterprise Manager offers real-time monitoring, alerting, and reporting capabilities to ensure system availability, performance, and compliance. It is positioned as a solution suitable for organizations of all sizes, including small businesses and large enterprises. The software caters to the needs of various professionals and industries, such as IT administrators, system administrators, network operations center teams, managed service providers, data centers, hosting providers, and public safety answering point providers.

Key Features

Centralized System Event Log Management and Performance Monitoring: ELM Enterprise Manager collects event log data, application logs, Syslog, SNMP, and performance data from servers, systems, firewalls, devices, and applications. According to the vendor, it standardizes collected data into a Windows Event format for streamlined operations and provides real-time monitoring, alerting, and reporting capabilities.

Event Collector: The event collector feature of ELM Enterprise Manager monitors all Windows event logs and transfers matching events to the ELM Server for storage and analysis. It allows filtering of collected events based on specified criteria, as claimed by the vendor.

Event File Collector: ELM Enterprise Manager securely moves and clears native .evtx log files from Windows desktop and server operating systems. According to the vendor, it supports compression and signing of collected log files.

File Monitor: The file monitor feature scans log files and directories for specified character string matches and triggers actions when a matching string is found, such as writing an event to the database or launching a command script, as stated by the vendor.

Event Views & Filters: ELM Enterprise Manager offers customizable views of event and log data based on specified filters. It includes and excludes filters to fine-tune data collection and display. The vendor claims that the software provides advanced filtering capabilities with support for wild card operators and partial matches.

Real-time Alerts: ELM Enterprise Manager provides visual status alerts for important data and customizable notification methods for alerts, including email and SMS. The vendor states that it also allows users to automate corrective actions and task launching.

Reporting & Archiving: ELM Enterprise Manager securely stores event data in Microsoft SQL Databases for long-term retention and compliance requirements. The software offers graphical and tabular reporting options, along with custom reporting capabilities, according to the vendor.

Fault Tolerance: ELM Enterprise Manager ensures fault tolerance with agent-level caching of events during network connectivity interruptions. It automatically fails over to a local failover database when the primary database is unavailable and merges collected data back to the primary database once normal operations are restored, as claimed by the vendor.

Scalability & Architecture: ELM Enterprise Manager supports installations from a few devices to hundreds and is compatible with physical, virtual, and legacy operating systems. It allows event forwarding for centralization or data sharing from remote locations, according to the vendor.