ELYS

The Mall Loyalty System (ELYS) is a loyalty management system designed specifically for shopping malls. It aims to assist mall operators in efficiently managing loyalty features, rewards, shopping programs, and mobile app content promotions through a single Content Management System (CMS). According to the vendor, ELYS is suitable for shopping malls of all sizes and is utilized by professionals in mall operations, retail management, marketing, customer experience, and the shopping mall industry.

Key Features

Manage Loyalty Features: According to the vendor, ELYS allows for the easy management of loyalty features in a single CMS, including rewards, shopping programs, and mobile app content promotions.

Member Data Analysis: The member dashboard in ELYS provides insights into member spending behavior and helps identify member preferences for tenants, categories, events, and activities, as claimed by the vendor.

Phone Verification: ELYS offers phone verification through OTP (One-Time Password) sent via WhatsApp or SMS, ensuring valid phone numbers for unique member identification, as stated by the vendor.

Email Verification: The vendor claims that ELYS enables the validation of member email addresses and utilizes email verification as a trigger for rewards, encouraging members to validate their email.

Identity Verification: ELYS allows for the collection and validation of member identity information, with members being able to submit their identity details through the application for validation, according to the vendor.

Multiple Tiers: ELYS supports multiple tier levels, enabling the management of different requirements and rewards for each tier through the rule engine system, as claimed by the vendor.

Tier Reward Configuration: According to the vendor, ELYS facilitates the setup of actions and rewards for each tier level, allowing for the definition of spending rules and the separation of tier rewards based on spending amounts using the rule engine system.

Point Management: ELYS provides the capability to manage multiple loyalty points, configure different expiration dates and redemption rewards for each point, and establish partnerships for point distributions using the Point sponsorship feature, as stated by the vendor.

Inventory Management: With ELYS, users can create and manage inventory items in the system, generate QR codes, and attach them to the items for easy tracking and management, according to the vendor.

Digital Voucher Management: According to the vendor, ELYS enables the effective management of voucher distributions from the mall, including the configuration of voucher requirements and limitations, as well as the control of voucher usage rules for specific partners, time periods, and quantities.