eRegistration

eRegistration is a cloud-based software solution designed to facilitate ticketing, registrations, membership management, retail, and food & beverage operations. It caters to a wide range of industries including zoos, aquariums, museums, waterparks, theme parks, tours, botanical gardens, and brand experiences. According to the vendor, this versatile solution is suitable for businesses of all sizes operating in the cultural attractions, theme parks, waterparks, brand experiences, and recreational activities industries.

Key Features

Cloud-based POS System: According to the vendor, eRegistration offers a cloud-based POS system that provides flexibility and efficiency for ticketing, registrations, membership management, retail, and food & beverage operations. The system is designed to handle high transaction volumes and can support multiple stations. The vendor claims that it ensures uninterrupted POS functionality even during internet outages or slow connections.

Ticketing and Retail Platform: eRegistration provides a comprehensive platform for selling and managing products across all departments. It is specifically tailored for the needs of zoos, aquariums, museums, waterparks, theme parks, tours, botanical gardens, and brand experiences. According to the vendor, this platform aims to streamline ticketing and retail operations, enhancing the overall customer experience.

Multi-Venue Platform: According to the vendor, eRegistration is designed to support multi-park attraction groups. It enables ticketing and retail operations across multiple venues such as zoos, aquariums, museums, waterparks, theme parks, tours, and science centers. This feature allows for centralized management and coordination of ticketing and retail activities across different locations.

Member Entitlements: eRegistration offers a comprehensive solution for managing member entitlements across admissions, education, retail, and food and beverage operations. The integrated platform allows for tracking total household spend and usage across all park operations, potentially providing valuable customer relationship management (CRM) capabilities.

Integrated System for Food and Retail: eRegistration includes inventory management, food modifiers, kitchen printers and displays, and supports multiple locations. According to the vendor, it seamlessly integrates food and retail operations with ticketing and memberships, providing a unified system for managing all aspects of the business.

Ticketing Power for Large Events: According to the vendor, eRegistration provides enhanced ticketing capabilities for managing large events. The platform allows for centralized management of ticket sales for all events. Features such as assigned seating, wristbands, eCash, wait listing, and integrated retail and food & beverage operations aim to enhance the event experience.

Versatile Kiosks: According to the vendor, eRegistration's kiosks offer more than just ticket sales. They provide additional customer service functionalities including photo ID capture, member card printing, event scheduling, and token dispensing. The vendor claims that these versatile kiosks enhance the overall customer experience by offering convenient self-service options and reducing the workload on staff.