ETOOLSET

ETOOLSET is a suite of applications and solutions designed for the e-commerce industry. According to the vendor, this toolset caters to online retailers, e-commerce businesses, customer service teams, marketing teams, and payment and mobile systems providers. With its range of features and functionalities, ETOOLSET aims to help businesses of all sizes optimize their sales, marketing, customer service, and commercial transactions.

Key Features

Business Chat: According to the vendor, this feature enhances customer service by providing real-time communication with potential customers visiting the website or online store. It includes features such as archiving conversations, managing consultants and conversations, and generating conversation and employee working time reports.

Privacy Policy Generator: The vendor claims that this feature generates customized privacy policy documents tailored to the business activities and legal requirements. It is designed to simplify the process of creating well-written privacy policies without technical expertise or legal knowledge. Features include personalization of documents, automatic updating in case of legislative changes, and easy integration into the website.

Nextgen Surveys & Polls: According to the vendor, this feature allows for the creation, implementation, and analysis of surveys, studies, and tests. It utilizes artificial intelligence mechanisms to protect against unreliable or incorrect answers, aiming to provide reliable survey results. Features include customizable survey templates, advanced analysis with interactive charts, and the ability to share surveys on social media.

Cobrowsing: The vendor states that this feature enables sharing and receiving screens regardless of location, making it easier to solve complex problems that cannot be explained via chat or phone. It is compatible with any web browser and offers customizable layout options. It can be used for collaboration with employees or business partners.

ScreenCast: According to the vendor, this feature enables the creation of informative video tutorials or detailed information about app features. It records videos in MP4 format and allows for the addition of company logos, audio, and subtitles. Features include cropping recordings, publishing on websites or social media platforms, and creating multiple versions of the same recording.

Customer Package: The vendor offers a package that includes Business Chat, Cobrowsing, and ScreenCast features aimed at enhancing customer service capabilities. According to the vendor, this package is available through a monthly subscription.

Survey Package: The vendor provides a package that offers access to the Nextgen Surveys & Polls feature. It allows for the creation, implementation, and analysis of surveys. The vendor states that this package is available through a monthly subscription.

Privacy Policy Package: According to the vendor, this package simplifies the process of generating privacy policy documents. It ensures compliance with legal requirements by generating personalized privacy policies. The vendor offers this package through a monthly subscription.

All In One Package: The vendor offers a comprehensive package that includes all the features of ETOOLSET. According to the vendor, this package includes Business Chat, Cobrowsing, ScreenCast, and Privacy Policy Generator. It is available through a monthly subscription.