TrustRadius Insights
Users of EverGenius have found the platform to be invaluable in staying up to date with their appointments. With the option to send …
Starting at $97 per month
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What is EverGenius?
EverGenius is an all-in-one CRM and marketing automation system specifically designed for healthcare practices. According to the vendor, the product aims to streamline office functions, boost client engagement, and enhance digital presence. It caters to healthcare practices of all sizes, including doctors,...
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Basic
$97
Cloud
per month
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Tech Details
What is EverGenius?
EverGenius is an all-in-one CRM and marketing automation system specifically designed for healthcare practices. According to the vendor, the product aims to streamline office functions, boost client engagement, and enhance digital presence. It caters to healthcare practices of all sizes, including doctors, dentists, and medical specialists.
Key Features
Plug the Leaks: According to the vendor, the product helps businesses identify and address areas that may be costing them money while focusing on boosting client engagement.
All-In-One CRM & Marketing Automation System: The vendor claims that EverGenius integrates various office functions into one platform, providing a central dashboard for easy control and coordination of operations, specifically designed for healthcare practices.
Ultimate Customer Journey Strategy: According to the vendor, EverGenius replaces multiple vendors, software systems, or online services with one tool. They offer a 6-week guaranteed success system training and coaching to help businesses dominate their market.
True All-in-One Client Retention and Relationship Manager: The vendor claims that EverGenius is a comprehensive system for managing client relationships and retention, eliminating the need for separate tools or systems.
Instant Celebrity-Like Status Online: According to the vendor, EverGenius enhances digital presence and reputation, giving businesses an edge over competitors.
EG "Scoreboard" for Business Health: The vendor states that EverGenius provides a simplified dashboard for tracking business success and performance, helping businesses understand marketing results and track important metrics.
Automated Reputation Protection: According to the vendor, EverGenius helps businesses manage online reputation and respond to reviews, offering solutions for dealing with negative reviews.
Automated Appointment Follow-Ups: The vendor claims that EverGenius sends appointment confirmations via text, email, and voice to reduce no-shows and save time on manual follow-ups.
Two-Way SMS Texting: According to the vendor, EverGenius enables two-way communication via SMS, allowing customers to easily respond to messages and ask questions.
Customer Getting Campaigns: EverGenius delivers effective marketing campaigns to attract customers and aims to improve online marketing results, according to the vendor.
EverGenius Features
- Supported: 2-Way Messaging
- Supported: Automated Responses
- Supported: Contact Management
- Supported: Mass Texting
- Supported: Message Personalization
- Supported: Reporting/Analytics
- Supported: Scheduled Messaging
- Supported: Appointment Management
- Supported: Audience Targeting
- Supported: Campaign Management
- Supported: Lead Management
- Supported: Marketing Automation
- Supported: Mobile Access
- Supported: Drip Campaigns
- Supported: Email Marketing
- Supported: Landing Pages/Web Forms
- Supported: Lead Qualification
- Supported: ROI Tracking
- Supported: Sales Analytics
- Supported: Segmentation
- Supported: Social Marketing
- Supported: Template Management
- Supported: Website Visitor Tracking
- Supported: Auto Update
- Supported: Data Import/Export
- Supported: Drag & Drop
- Supported: Media Library
- Supported: Online Booking Tools
- Supported: Pre-built Templates
- Supported: Real Time Editing
- Supported: SEO Management
- Supported: Survey Builder
EverGenius Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Web-Based |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Users of EverGenius have found the platform to be invaluable in staying up to date with their appointments. With the option to send appointments via text, email, and voice, users can easily keep track of their schedules and ensure that they never miss a meeting or event. This feature has been particularly praised by busy professionals who rely on efficient communication methods to manage their day-to-day activities.
Another key use case of EverGenius is its ability to solve the lead conversion problem for brick and mortar clients. Marketing agencies have benefited greatly from this platform as it provides them with a practical solution for helping their clients convert incoming leads. By streamlining the lead conversion process, EverGenius enables agencies to focus on delivering quality services while enhancing the perceived and actual value of their work for their clinics. This has resulted in improved conversion rates and greater client satisfaction.
In addition, EverGenius offers a range of features such as Sales Pipeline, Client Management, Online Reputation Marketing, Email Automation, and Social Media Management. These features have proven to be incredibly helpful for digital agencies in improving their conversion rates and effectively serving their clients. By utilizing these tools, agencies are able to save time, energy, and money as they can concentrate on running their business operations rather than spending excessive effort on sales-related tasks.
Overall, EverGenius has become an excellent resource for businesses and marketing professionals alike. Its user-friendly interface and comprehensive features have been instrumental in addressing various challenges related to appointment management, lead conversion, and client satisfaction.
Streamlined All-in-One Solution: Many users have praised EverGenius for being an all-in-one solution that combines various features, eliminating the need for multiple SAAS platforms. This has been mentioned by numerous reviewers who appreciate the convenience and efficiency of having email setup, calendar scheduling, contact management, and organization all in one place.
Efficient Sales Pipeline Tracking: The visual sales pipeline feature of EverGenius allows users to easily track and monitor the health of their campaigns at a glance. Several reviewers have found this feature to be a time-saving tool that improves overall efficiency. Being able to accurately track the progress of each lead in the system enables users to identify areas for improvement in their sales process.
Exceptional Customer Support: Users highly appreciate the exceptional customer support provided by the EverGenius team. Numerous reviewers have mentioned receiving prompt and helpful assistance from the support staff whenever they encountered any issues or had questions about using the software. This level of customer support has significantly contributed to user satisfaction with the platform.
Slow Performance: Some users have experienced occasional slowness with EverGenius, especially during updates or when new features are being added. This has resulted in frustration for these users who expect a smoother and faster experience from the software.
Complicated Navigation and Messaging Features: Several users have found navigating through customers and using messaging features to be complicated. The complexity of these tasks has led to difficulties for these users in effectively utilizing these features within EverGenius.
Confusing Overall Experience: A number of users have described EverGenius as being confusing overall. From difficulty logging into their accounts to issues with the email editor, these users have encountered various challenges while using the software. While some specific problems have been resolved, there is still room for improvement in terms of making the user experience more intuitive and user-friendly.