EyeOnTask

EyeOnTask is a field service management software that aims to streamline operations and enhance productivity for businesses of all sizes. According to the vendor, this solution caters to a wide range of professions and industries, including HVAC, plumbing, computer installation and repair, transportation and logistics, and construction. With its robust features and intuitive interface, EyeOnTask aims to empower businesses to efficiently manage job scheduling, equipment inventory, audits and reports, customer engagement, invoicing and billing, contract management, and more.

Key Features

Job / Scheduler: According to the vendor, EyeOnTask allows businesses to plan and assign jobs to field technicians and provides instant notifications to mobile devices for efficient job execution, location navigation, status updates, and client communication.

Dashboard: The vendor claims that EyeOnTask offers a centralized view of key metrics and performance indicators, allowing users to track job progress, monitor technician activities, and access real-time data for informed decision-making.

Equipment Management: EyeOnTask aims to help businesses efficiently manage and track equipment inventory, including availability, maintenance schedules, and service history, to ensure optimal resource utilization.

Audit & Reports: According to the vendor, EyeOnTask allows field workers to perform audits using features like bar/QR code scanning and equipment information. It also generates comprehensive reports on job operations, expenses, and other essential metrics for analysis and improvement.

Customer Portal: EyeOnTask provides a dedicated portal for clients to engage and collaborate with businesses. According to the vendor, clients can access job details, request service, and provide valuable feedback for enhanced customer satisfaction.

Invoice: The vendor states that EyeOnTask enables businesses to create and send invoices for completed jobs, facilitating quick and easy payment collection to ensure seamless financial transactions.

Contract: EyeOnTask aims to help businesses manage various types of contracts in field service jobs, including creation, tracking, and efficient management to ensure compliance and effective service delivery.

Invoicing & Billing: According to the vendor, EyeOnTask seamlessly integrates with accounting software, payment gateways, and workflow automation tools to streamline e-invoicing and e-bill processes for enhanced efficiency.

Quotations/Estimations: EyeOnTask allows businesses to create and send accurate quotations and estimates to clients, assisting in generating precise pricing and proposals for improved client communication and increased business opportunities, according to the vendor.

Job Scheduling: According to the vendor, EyeOnTask helps businesses plan and schedule field service jobs with ease by providing a calendar view of job assignments and technician availability for efficient resource allocation and timely job execution.