ezServiceHUB

ezServiceHUB is a field service management software solution offered by EZ Management. According to the vendor, it is designed to simplify management, scheduling, and dispatching for service companies of all sizes. The software is aimed at field service technicians, engineers, operations managers, scheduling managers, and admins in industries such as fire and security, HVAC, installation, service & repair, property maintenance, and fire protection.

Key Features

Cloud-based field service management solution: According to the vendor, ezServiceHUB simplifies management, scheduling, and dispatching from anywhere with real-time data access and reporting, potentially increasing productivity and efficiency in office and on-site work.

Manage Maintenance (PPM) jobs, renewals & invoicing effectively: The vendor claims that the software streamlines PPM contract management, automates contract renewals and invoicing, and sends reminders to customers for upcoming renewals.

ServiceJobs App for engineers & technicians: According to the vendor, the app manages paperwork electronically, captures customer signatures, images, and parts on each job, generates automatic time sheets, and can work offline for continuous access to information.

Automated Field Service Scheduling and Dispatch software (ezLite): The vendor states that ezLite tracks on-site service and reactive calls, manages paperwork and keeps records in one place, provides real-time job scheduling and dispatching, and sends notifications via SMS or email.

End-to-End Field Service Management software (ezPro): According to the vendor, ezPro integrates with leading accounting packages, manages quotes, job management, invoicing, and payments, syncs customers, invoices, credit notes, and payments with accounting software, and provides comprehensive job and contract management.

Accounting Integration (ezPro add-on feature): The vendor claims that the software connects service management software with accounting software, streamlines bookkeeping and financial management, automates invoicing, quoting, and payments, and syncs customer information and generates detailed reports.

Mobile Forms with Checklists: The vendor states that the software allows for customization of mobile forms for specific needs, captures on-site data, images, and signatures, ensures compliance with industry standards, and streamlines data collection to enhance efficiency.

Timesheets and time tracking for Field Service Workers: According to the vendor, the software automates payroll calculations for technicians and engineers, integrates seamlessly with time tracking tools, eliminates manual data entry and reduces errors, and ensures accurate and timely payments.

Job Scheduling Software: The vendor claims that the software logs and assigns jobs to engineers, keeps customers informed about arrival times, prioritizes jobs by status and location, and provides real-time tracking of job phase and engineers.

Instant Invoicing Software for Service Jobs: According to the vendor, the software automates invoice calculations and generation, customizes invoice templates with branding and job details, enables email delivery of invoices with attached forms and documentation, and creates batch invoices for multiple jobs.