Facilitee

Facilitee is a service desk software designed specifically for the real estate industry. According to the vendor, it aims to enhance tenant satisfaction, provide valuable data and insights, streamline workflows, and optimize returns on real estate portfolios. It caters to companies of all sizes, from small property management firms to large real estate investment companies.

Key Features

Teams: Facilitee enables service desk teams to collaborate efficiently through a user-friendly interface for seamless information sharing.

Assignments: Users can distribute tasks and track responsibilities within Facilitee to ensure effective task management.

Tag: Facilitee offers a tagging feature that allows users to streamline collaboration and communication among team members.

Chat: Facilitee provides a chat feature that enables direct communication with stakeholders, facilitating real-time information exchange.

Internal Notes: Users can create internal notes within Facilitee to keep all stakeholders informed about progress and next steps.

Work Orders: Facilitee automates work orders, simplifying the process of creating and tracking progress on maintenance and repair tasks.

Planning: Facilitee offers a comprehensive plan board overview of all scheduled tasks, enhancing resource allocation and scheduling efficiency.

Decision Trees: Facilitee allows users to set up customized decision trees, guiding them through step-by-step workflows or processes based on specific criteria.

Dashboard: Facilitee provides a centralized dashboard where users can access key information, track performance, and make data-driven decisions.

Ratings & Reviews: Facilitee enables users to collect feedback scores from tenants, service managers, and suppliers, helping evaluate service quality and identify areas for improvement.