Overview
What is FastTrak Auto Shop Manager?
FastTrak Auto Shop Manager is a software solution designed to streamline and automate various aspects of running an auto repair shop. According to the vendor, it is specifically tailored for small to medium-sized auto repair shops and is used by auto repair shop owners, service advisors, technicians,...
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Basic
$65
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Tech Details
What is FastTrak Auto Shop Manager?
FastTrak Auto Shop Manager is a software solution designed to streamline and automate various aspects of running an auto repair shop. According to the vendor, it is specifically tailored for small to medium-sized auto repair shops and is used by auto repair shop owners, service advisors, technicians, tire shops, and European specialty auto repair shops.
Key Features
System Security and Authorization: The software offers comprehensive system security and feature authorization controls, allowing users to restrict access to specific functions based on user roles and permissions.
Controls and Checks: The software incorporates built-in controls to ensure accurate transaction processing, including mandatory inventory issuance before closing out repair orders. It also provides reminders to give customers certificates upon vehicle delivery.
Target Profit Margins: Users can set target profit margins for labor, parts, tires, and total repair orders. Profit and Margin values are color-coded for easy identification of whether the targets are being met.
Target Capacities: The scheduling software enables setting target capacities by car count and labor hours, with real-time warnings if targets are exceeded.
Key Performance Indicator Reporting: The management software tracks key performance indicators (KPIs) such as customer acquisition and retention rates, quote capture rate, and recommendation capture rate, comparing them to industry benchmarks.
Employee Performance Reporting: The software generates KPI reports for service advisors and technicians, evaluating profit margins for service advisors and efficiency for technicians.
Shop Performance Reporting: The software provides KPI reports for the entire shop, including customer acquisition/retention rates, orders from appointments, and preventive maintenance versus repair work.
Customizable User Views: Users can customize their screen views, selecting and ordering grid columns, and choosing which screen sections and menu options to include or exclude.
Security: The software offers flexible user security options, allowing the administrator to set user authority levels and control access to specific features based on user roles and permissions.
FastTrak Auto Shop Manager Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
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Operating Systems | Windows, Android |