FeedCheck

FeedCheck is a review management platform designed to help businesses effectively monitor and analyze customer reviews from online stores and marketplaces. According to the vendor, FeedCheck enables businesses to connect with their product ratings and reviews across various platforms. The platform collects and aggregates customer feedback from multiple channels into one centralized location, allowing businesses to monitor and analyze customer reviews to gain insights into consumer sentiment.

Connecting Brands to Their Product Ratings & Reviews: FeedCheck enables businesses to connect with their product ratings and reviews across various online stores and marketplaces. The platform collects and aggregates customer feedback from multiple channels into one centralized location, allowing businesses to monitor and analyze customer reviews and gain insights into consumer sentiment.

Insights Discovery & Rich Reporting: FeedCheck provides data and text analysis to uncover insights from customer reviews. According to the vendor, businesses can gain a full understanding of customer sentiment by identifying trends and patterns in the reviews. The platform offers reporting capabilities, allowing businesses to generate customized reports and access industry benchmarks.

Alerts & Quick Replies to Customer Reviews: FeedCheck offers customizable alerts that notify businesses of new customer reviews and questions. This allows businesses to stay on top of customer conversations and respond promptly. The platform also supports quick replies, enabling businesses to engage with customers directly from the FeedCheck platform. Businesses can address customer concerns and show appreciation for positive reviews.

A Lively Platform for All Your Teams: FeedCheck is designed to enable collaboration across different teams within an organization, including R&D, marketing, sales, customer support, and manufacturing. According to the vendor, each team can leverage the review management tools to contribute to the overall success of the business. FeedCheck aims to foster cross-functional collaboration and ensure that all teams have access to customer feedback.