Field Control

Field Control is a software solution designed to enhance the management of field service teams and improve productivity across various industries. According to the vendor, this tool streamlines field team management, optimizes communication, automates processes, and boosts the efficiency of field service operations. Field Control is suitable for businesses of all sizes and caters to a wide range of professions and industries, including telecom, cleaning services, industrial kitchens, refrigeration, home/industrial automation, construction, energy and utilities, telecommunications, HVAC and refrigeration, and pest control.

Key Features

Digital Work Order Creation: According to the vendor, Field Control allows users to create digital work orders to replace paper orders, standardize service procedures, collect digital signatures, and share completed work orders with customers.

Location Tracking: The vendor claims that Field Control offers real-time location tracking of field teams, eliminating the need for constant phone calls, saving on fuel costs with route control, and ensuring efficient dispatching.

Activity Organization: Field Control provides a centralized platform to create, edit, and track field service activities for each team member, facilitating an efficient and organized workflow.

Multiple Pain Points Addressed: According to the vendor, Field Control addresses various pain points such as workload accumulation, communication with field technicians, timely service execution, team commitment, and overall company efficiency.

Efficiency Improvement: The vendor states that Field Control can streamline daily operations, centralize information, generate reports, visualize graphs, and save time for growing businesses.

Timeline Visualization: Field Control allows users to easily visualize the timeline with data from all daily service calls, enabling the drag and drop of activities between team members for efficient scheduling.

Routing: According to the vendor, Field Control simplifies the management of technicians' routes, ensuring an organized routine for the team.

Equipment Management: Field Control offers quick equipment registration, the ability to add faulty equipment to service orders, and the creation of forms for technical teams.

Process Control: The vendor claims that Field Control provides a clear view of all activities by team member, visualizes travel time between activities, and optimizes process efficiency.

Digital Work Order Creation: Field Control allows users to create digital work orders, request digital signatures, and share a copy of the service call with customers after each completed job.