TrustRadius Insights
Users have found Five CRM to be a valuable tool for maintaining records of equipment sold to different sites, streamlining the flow of …
Starting at $70 per month 1 seat
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What is FiveCRM?
FiveCRM is a CRM specifically designed to power telemarketing and lead generation teams and provides customer management, telemarketing, email marketing, lead generation and analytics and reporting. Designed to maximize the efficiency of outbound teams, FiveCRM aims to increase call rates…
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Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.fivecrm.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $70 per month 1 seat
Product Demos
Live Demo: System Imports
YouTube
Live Demo: FiveCRM Basic Setup & Configuration
YouTube
Product Details
- About
- Tech Details
What is FiveCRM?
FiveCRM is a CRM specifically designed to power telemarketing and lead generation teams and provides customer management, telemarketing, email marketing, lead generation and analytics and reporting. Designed to maximize the efficiency of outbound teams, FiveCRM aims to increase call rates and successful lead engagement, whilst providing custom dashboard, analytics and reports to aide management decision making and resource allocation. FiveCRM is based in both the U.K and U.S, where it has served it's global customer base for over 20 years.
FiveCRM Videos
Contact Information Overview
Overview of Creating an Email Campaign
Call Guide Overview
Click To Dial
FiveCRM Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Users have found Five CRM to be a valuable tool for maintaining records of equipment sold to different sites, streamlining the flow of information, and improving organization throughout their employees. Compared to other CRMs like Salesforce, users have reported that Five CRM is easier to use and has resulted in better employee performance. One key problem that Five CRM has solved is lead misplacement, something that often occurs with other CRMs. Users appreciate the features of Five CRM and how it helps their company grow and develop.
The built-in functionality for callback management, workflow automation, and automatic dialing sets Five CRM apart from standard CRMs and call center systems. This unique feature set has been particularly beneficial for users who deal with high volumes of calls or inquiries, as they have saved valuable time with easy logging of activities. Additionally, the pricing of Five CRM has been seen as more affordable compared to other CRMs in a call center environment, making it an attractive choice for businesses looking to optimize their sales processes.
Five CRM is not only useful for call centers, but also for inside sales and sales funnel tracking. Users appreciate its ability to distinguish different prospects and track where they came from, which allows for better planning and follow-up. However, some users have noted that data extraction can be difficult with Five CRM, which adds an additional layer of security.
Overall, Five CRM provides a solution for businesses looking to streamline their sales processes, improve employee performance, and effectively manage leads. With its user-friendly interface and robust feature set, it has become a preferred choice for many companies seeking a reliable CRM system.
Highly Customizable and Capable: Several users have praised FiveCRM for its high level of customization and capabilities, making it a valuable marketing tool. They appreciate the flexibility to tailor the CRM to their specific needs, allowing them to effectively manage their marketing efforts.
Streamlined Task Management: Many reviewers have commended FiveCRM for streamlining tasks and providing quick access to performance metrics. Users find it convenient to track everyone's performance in one place, enabling efficient task management and ensuring that nothing falls through the cracks.
Easy to Set Up and Use: Numerous users have found FiveCRM easy to set up and use, resulting in improved organization and productivity. The user-friendly interface allows for effortless logging of activities, making it simple to keep records of both previous and potential clients. This ease of use has been particularly beneficial for call centers or high-volume sales environments where logging calls and activities is crucial.
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Performance issues: Some users have experienced bugs and the tool getting stuck, impacting their usage of FiveCRM. These occasional glitches can disrupt workflow and hinder productivity.
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Navigation process could be smoother: Several reviewers mentioned that while the software's performance exceeded their expectations overall, they felt that the navigation process could be improved to outperform other CRM tools. They expressed a desire for a more streamlined and intuitive user experience.
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Dull and basic user interface: A common criticism among users is that the user interface of FiveCRM is described as dull, basic, and not engaging. Many users mentioned that it heavily relies on drop-down menus and lacks advanced functions, which can make it feel outdated compared to other CRM solutions in the market.