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FLG has become the go-to solution for users seeking a CRM and automation integration for their websites. With their exceptional customer …
Starting at $82.50 per month includes 5 user licenses
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What is FLG?
FLG is presented as an online CRM that helps B2C businesses manage 100,000s of leads and automate customer touchpoints without changing their sales process. It also ensures regulator and GDPR compliance, and integrates seamlessly with 3rd party software. It is…
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For the latest information on pricing, visithttps://getflg.com/pricing
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $82.50 per month includes 5 user licenses
Product Details
- About
- Tech Details
What is FLG?
FLG is presented as an online CRM that helps B2C businesses manage 100,000s of leads and automate customer touchpoints without changing their sales process. It also ensures regulator and GDPR compliance, and integrates seamlessly with 3rd party software. It is from FLG Business Technology headquartered in London.
The platform features:
- Customer contact via phone, email, SMS and postal mail
- A CRM that can manage 100,000s of leads
- Intelligent workflows that automate the user's processes
- Integrations through an API, webhooks, or Zapier integration
- Multi-channel marketing automation
- Custom reporting & analytics
- Partner features (useful for buying, selling or referring leads).
The solution boasts over 5,000+ users of FLG to automate and control their processes.
FLG Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
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TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
FLG has become the go-to solution for users seeking a CRM and automation integration for their websites. With their exceptional customer support and willingness to address any concerns, FLG has made it an obvious choice for businesses in need of effective lead management and customer contact solutions. Users have found the FLG CRM system to be easy to navigate, offering great functionality that serves as their primary marketing and reporting tool. The system's user-friendly interface and extensive online guides make it easy for businesses to get up and running quickly.
One of the key business problems that FLG solves is streamlining lead storage and distribution. Through its automation capabilities, FLG enables users to automate the entire lead management process, ensuring worry-free lead storage and distribution. This not only saves valuable time but also reduces the risk of human error, allowing businesses to focus on nurturing and converting leads rather than manually managing them.
Another problem solved by FLG is the optimization of systems and processes through their excellent customer service. Users have reported receiving a great level of support from FLG's customer service team, who work closely with them to optimize their systems based on specific business requirements. Additionally, FLG's customer service team assists in arranging lead suppliers to meet the unique needs of each business, further enhancing the effectiveness of their lead management strategies.
Furthermore, FLG stands out by providing a platform where users can actively participate in its development. With the ability to vote on new features and enhancements, users appreciate being able to influence the evolution of FLG to better align with their specific requirements. This collaborative approach ensures that FLG continues to meet the ever-changing needs of its users over time.
Overall, businesses using FLG benefit from an integrated CRM and automation solution that simplifies lead management, enhances customer contact strategies, and offers top-notch customer support.
Powerful Automation Capabilities: Many users have praised FLG for its extremely powerful automation capabilities, allowing them to efficiently program various requests.
Seamless Integration and Customization: Several reviewers have highlighted the ease of integrating FLG with other tools and processes without coding knowledge. They appreciate the extensive range of APIs offered by FLG, making it highly customizable for their specific business needs.
User-Friendly Interface: Numerous users have commended the usability and user interface of FLG, describing it as second to none. They find the design highly intuitive, making it easy to train even the least tech-savvy individuals on using the software effectively.
Difficulty in understanding software capabilities: Some users have found it challenging to grasp and fully utilize the software's features, requiring additional time and effort for comprehension.
Lack of implemented improvements: Several reviewers have expressed frustration as their requested improvements to the software have not been implemented, leading to a perception that customer feedback may not be effectively addressed.
Limitations in customization options: Users have encountered limitations when assigning leads and setting limits among users, as well as a restricted number of custom fields in the customer data section. These constraints can become more apparent as businesses grow and require more tailored functionalities.