Flowlens CRM & MRP

Comprehensive and versatile: Reviewers have found the software to be comprehensive and versatile, allowing them to manage various aspects of their business such as inventory, purchase orders, projects, and more. This versatility has been appreciated by multiple users.

Easy to use: Users initially had concerns about the difficulty of learning a new program, but they were pleasantly surprised to find that the software was easy to use. Several reviewers have highlighted its user-friendly interface and ease of navigation.

Consolidation of tasks: The ability to create projects and consolidate all related tasks has been highly praised by users. They appreciate being able to handle orders, dispatch loads, issue purchase orders, and manage inventory all in one place. Multiple reviewers have emphasized this feature's convenience.

Cons:

• Extra Step in Pulling Up Assets: Some users have expressed frustration with the extra step required to pull up assets on the platform. They have suggested that clicking on 'all' or 'active' should automatically display the assets without the need for an additional action, which would streamline the process and save time.
• Lack of Appealing Design Elements: Several reviewers have mentioned that they find the design elements of the platform to be lacking in appeal. They believe that incorporating different color settings or designs would make the application visually attractive and enhance their overall experience, especially considering the significant amount of time they spend working in it.
• No Customization Options: A common complaint among users is the lack of customization options available on the platform. They feel restricted by not being able to personalize certain features according to their specific needs and preferences. Adding more customization options would allow them to tailor their experience and increase satisfaction with using the platform.

Users commonly recommend utilizing all of the software's functions to cut down costs for the facility, as they believe that fully utilizing the features can lead to increased efficiency and cost savings. Another recommendation is to have a cancellation feature for purchase orders (POs) instead of having to zero them out, as users find it inconvenient to zero out POs. They suggest that a dedicated cancellation option would be more efficient. Additionally, users recommend training all employees on the software instead of relying on peer-to-peer training, as they believe that having a professional trainer familiarize employees with all the features can prevent them from missing out on important functionalities. Overall, users suggest learning the entire software and receiving proper training from experienced individuals to fully utilize its capabilities. They also recommend going through a tutorial with an experienced person to avoid making mistakes that could be difficult to correct without involving management.