Gest?oMax

GestãoMax is a software solution provided by SW Soft Tecnologia em Gestão LTDA that aims to enhance sales management and improve business performance. According to the vendor, this solution is specifically designed for small to medium-sized companies and is used by sales professionals, sales managers, business owners, e-commerce companies, and retail companies. GestãoMax offers a range of features that can streamline sales processes and drive growth.

Key Features

Intelligent Automation: According to the vendor, GestãoMax utilizes artificial intelligence to automate repetitive tasks for salespeople, ensuring regular contact with all customers in their portfolio. It provides frequent updates to clients, identifies additional sales opportunities, and offers valuable insights into customer buying habits.

Virtual Assistant: The vendor claims that GestãoMax includes a virtual assistant that can help increase sales by organizing salespeople's schedules and providing personalized customer service tips. It offers insights into customer buying habits and sales opportunities.

Customer Response Assistance: The AI in GestãoMax can assist salespeople in responding to customer messages, saving time and ensuring professional and personalized communication. According to the vendor, it automatically keeps a record of all conversations.

Sales Quality Analysis: The vendor states that GestãoMax verifies the ability of salespeople to handle objections, offer alternatives, and promote the company's product mix. It provides insights into customer satisfaction with salespeople and the company, as well as common issues reported by customers.

Customer Sentiment Analysis: According to the vendor, GestãoMax allows businesses to assess customer satisfaction with salespeople and the company. It provides insights into common issues reported by customers.

Customer Loyalty Tools: The software enables targeted promotional campaigns to the right customers with the right products, according to the vendor. It allows for automatic customer satisfaction surveys and keeps customers updated on order statuses and payment reminders through WhatsApp.

Goal Tracking and Feedback: GestãoMax provides comprehensive tools for tracking goals, providing daily feedback, and analyzing performance, as claimed by the vendor. Managers can monitor all results, while salespeople receive daily feedback on their progress.

Integrations: According to the vendor, GestãoMax seamlessly integrates with any management system (ERP), e-commerce platforms, and sales force automation tools. It can access data in any format.

Personalized Customer Support: GestãoMax offers personal customer support via phone and/or WhatsApp, according to the vendor.

Secure Access and Data Storage: The vendor claims that the software can be securely accessed from anywhere, with data stored in the Amazon cloud using Microsoft SQL Server technology.