GhostDraft Studio

GhostDraft Studio is an advanced customer communication and document automation solution specifically designed for insurance companies. According to the vendor, it empowers business users to create personalized, interactive, and compliant communications, aiming to streamline document creation and delivery processes, enhance customer experiences, and reduce costs. GhostDraft Studio is intended for insurance professionals, business analysts, IT professionals, customer service representatives, and claims adjusters working in insurance companies of all sizes, ranging from small regional insurers to large national or international carriers.

Key Features

Policy Production: According to the vendor, GhostDraft Studio offers advanced business-driven document creation to increase compliance and accelerate speed to market. It aims to empower business users to create and customize policy documents, streamlining the policy production process and reducing reliance on IT. Collaborative and controlled workflows are said to ensure approval and compliance for every document.

Billing: The vendor claims that GhostDraft Studio enables the delivery of omnichannel billing statements, aiming to reduce printing and mailing costs. Business users are said to have the ability to easily create and customize billing statements, aiming to improve the customer experience with personalized billing communications. The solution aims to streamline billing processes and reduce dependence on IT.

Correspondence: GhostDraft Studio provides customized communications workflows to connect with customers, according to the vendor. It aims to personalize correspondence based on individual preferences and optimize the communications workflow for greater efficiency. The solution is claimed to increase revenue and reduce costs by delivering a personalized, omnichannel experience.

Claims: The vendor states that GhostDraft Studio allows the creation of highly personalized and interactive claims documents. It aims to maintain compliance and control throughout the claims process, delivering a customer-centric claims experience. The solution also aims to streamline claims communications to improve efficiency and customer satisfaction.

Marketing: According to the vendor, GhostDraft Studio provides robust omni-channel content to meet customer expectations. It aims to automate brand standards to ensure consistency across communications and empower marketers with total control over messaging and content. The solution is said to engage customers and boost ROI with personalized and dynamic communications.