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GovOS

GovOS

Overview

Recent Reviews

TrustRadius Insights

Users have found that onboarding with GovOS is a breeze, allowing for a smooth and efficient setup process. This has been particularly …
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Pricing

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Basic

$2,500

Cloud
per year

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is GovOS?

GovOS Features

  • Supported: Access Controls/Permissions
  • Supported: Archiving & Retention
  • Supported: Audit Trail
  • Supported: Collaboration Tools
  • Supported: Customizable Templates
  • Supported: Document Storage
  • Supported: Drag & Drop
  • Supported: Electronic Signature
  • Supported: Full Text Search
  • Supported: Version Control
  • Supported: Authentication
  • Supported: Customizable Branding
  • Supported: Document Analytics
  • Supported: Mobile Signature Capture
  • Supported: Multi-Party Signing
  • Supported: Reminders
  • Supported: Task Progress Tracking
  • Supported: Customizable Forms
  • Supported: Forms Creation & Design
  • Supported: Process/Workflow Automation
  • Supported: Budgeting/Forecasting
  • Supported: Inventory Management
  • Supported: Permit Issuance
  • Supported: Self Service Portal
  • Supported: Taxation & Assessment
  • Supported: Work Order Management

GovOS Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWeb-Based, Mac, Windows, Linux, Android
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Comparisons

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Reviews

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users have found that onboarding with GovOS is a breeze, allowing for a smooth and efficient setup process. This has been particularly beneficial for local government settings, where GovOS has been used to streamline processes and improve accessibility. As a result, service delivery has become faster and more efficient. The integration of SeamlessDocs within GovOS has been highly appreciated by users, as it allows for the digitization of forms and makes them easily accessible online. This eliminates the need for physical paperwork and increases public access to services. The support for electronic signatures in GovOS has also been praised, simplifying the process of obtaining signatures and reducing reliance on physical delivery methods. Creating web-based forms using GovOS is quick and easy, saving time for both employees and citizens. Furthermore, customers have praised the top-notch customer service provided by GovOS, with responsive and knowledgeable staff who address inquiries and complaints effectively. The cost-effectiveness of GovOS has been another key benefit, offering reasonable pricing for its features and capabilities. Users have also valued GovOS's receptiveness to customer feedback, making them feel heard and supported. The usefulness of the database features in GovOS enables users to store and search for information collected from documents in a cloud-based system efficiently. Additionally, the SeamlessDocs component of GovOS simplifies the process of uploading and setting up documents for e-signatures, saving users time and effort. Overall, these user experiences demonstrate how GovOS is utilized in various scenarios to solve problems related to streamlining processes, increasing accessibility, enhancing efficiency, integrating digital forms, enabling electronic signatures, providing excellent customer service, being cost-effective, facilitating information management, and simplifying document workflows for e-signatures.

Intuitive and Easy-to-Use: Many users have praised GovOS for its intuitive and straightforward interface, making it extremely easy to use. They have expressed that the software is user-friendly, allowing them to quickly learn and navigate through its various features without much effort.

Flexible Customization Options: Users appreciate the level of customization available in GovOS. Whether it's building custom web forms or uploading existing PDFs, they have found the software to be highly adaptable to their specific needs. This flexibility allows them to set up forms in various ways, ensuring a seamless fit into their workflow processes.

Exceptional Customer Support: The customer support provided by GovOS has received high praise from many users. They have described the support as amazing and commend account reps for being incredibly helpful and responsive. Users value the follow-up provided after using online chat or submitting inquiries, ensuring their needs are met promptly.

Broken and Unreliable Software: Users have consistently reported that the software has been frequently broken and unreliable, leading to issues with tax payments and document signing. Numerous users have expressed frustration over these technical glitches.

Non-Intuitive User Interface: Many users have found the user interface of GovOS to be lacking in intuitiveness. They have mentioned that the platform could be more user-friendly, making it difficult for them to perform tasks efficiently, such as opening forms for simultaneous signing.

Clunky Performance and Crashes: A significant number of users have experienced clunkiness and frequent crashes when using GovOS, especially when working with larger documents or utilizing multiple functions. These performance issues have hindered their productivity and caused frustration among users.

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