Gratifi

Gratifi is a versatile platform designed to cater to the needs of employee rewards and recognition, sales incentives and channel partner engagement, customer engagement and loyalty, and corporate gifting. It is targeted at small, medium, and large enterprises across various industries, including Human Resources, Sales and Marketing, Customer Service, Retail, Manufacturing, Financial Services, IT/ITes, QSR (Quick Service Restaurants), and Healthcare.

Key Features

360-Degree Employee Recognition: According to the vendor, Gratifi allows for the digitization and automation of recognition frameworks, enabling manager and peer recognition, individual and team recognition, private and social recognition, and both monetary and non-monetary recognition.

Contextual Reward Redemption: The vendor claims that Gratifi simplifies employee rewards systems with an in-built rewards redemption catalog. It offers a points-based rewards system, a wide range of physical products and digital vouchers across multiple categories and brands, centralized procurement, disbursement, and PAN-India delivery.

Scientifically Driven Recognition: Gratifi utilizes behavioral economic principles, as stated by the vendor, to enhance employee listening through gamification elements, collaboration features, and the Mood-O-Meter. The platform generates default reports on employee sentiment, recognition patterns, redemption trends, and allows for the creation of custom reports.

Sales Campaign Management: According to the vendor, Gratifi enables the design, access, and tracking of sales campaigns end-to-end. Users can create multiple templates, configure campaign rules, manage teams, and customize incentive structures.

Gamified Dashboards: Gratifi provides persona-based dashboards, as claimed by the vendor, for a centralized view of all campaigns. It allows users to visualize peer-level and org-level ranking, and drill down into teams' activities. The dashboards can be personalized using modular widgets.

Loyalty Points Microsite: The vendor states that Gratifi offers a customizable portal for customers to earn, burn, and engage with loyalty points. It allows for the creation of multiple logins with role-based access and enables Single Sign-On (SSO) functionality.

Loyalty Program Management: Gratifi, according to the vendor, allows for the design of scalable loyalty programs with various configurations. It offers assorted programs for segmented customer groups and personalized gift voucher generation.

Celebrations Portal: With Gratifi, users can set up a DIY digital portal, as claimed by the vendor, for employees and customers to select corporate gifts from a curated catalog. The portal can be customized with unique branding and design elements.

Owned Warehouse & On-Time Delivery: The vendor ensures quality and timely delivery of corporate gifts through centralized procurement, stringent quality checks, temperature-controlled storage options, and a global catalog of products and brands.

Customized Gifts: Gratifi allows users to build a brand store, as stated by the vendor, offering customized merchandise, including branded packaging and personalized messages from the firm's management.