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Gro CRM is a versatile solution that caters to the needs of small businesses and provides a range of features to enhance productivity and …
Starting at $14.99 per month
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Basic
$14.99
Cloud
per month
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Tech Details
What is Gro CRM?
Gro CRM Features
- Supported: Calendar/Reminder System
- Supported: Contact Management
- Supported: Document Storage
- Supported: Interaction Tracking
- Supported: Internal Chat Integration
- Supported: Lead Generation
- Supported: Lead Management
- Supported: Mobile Access
- Supported: Quotes/Estimates
- Supported: Sales Pipeline Management
- Supported: Segmentation
- Supported: Task Management
- Supported: Territory Management
- Supported: Workflow Management
- Supported: Calendar Management
- Supported: Document Management
- Supported: Email Management
- Supported: For Mac Devices
- Supported: Landing Pages/Web Forms
- Supported: Lead Qualification
- Supported: Referral Tracking
- Supported: Reporting/Analytics
Gro CRM Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Web-Based, iPhone, iPad |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Gro CRM is a versatile solution that caters to the needs of small businesses and provides a range of features to enhance productivity and efficiency. Users appreciate the ability to manage contacts, track communication, and collaborate seamlessly across teams such as Marketing, Biz Dev, and Client Success. The integrated email app is particularly useful for filtering leads and customer lists, adding new contacts, and streamlining communication through phone calls and text messages.
One of the standout features of Gro CRM is its mobility, allowing users to stay connected with guests on the go. The convenience of obtaining customer signatures on invoices using their finger on iPhone and iPad devices has been highly appreciated by users, saving time and leaving a positive impression on clients. Moreover, the iPad Pro version of Gro CRM offers a desktop-like experience, making it a top choice for iPad CRM app users.
Beyond its user-friendly design and functionality, Gro CRM also excels in terms of ERP integration. For sales forces, the ERP software tools provided within Gro CRM have proven to be a game-changer, enhancing efficiency while delivering an instant return on investment. Users also value the security features and customization options offered by Gro CRM, along with the excellent support provided by the team in onboarding and tailoring the system to specific business requirements.
Overall, Gro CRM has demonstrated its ability to significantly improve productivity, sales, and revenue for various businesses. From managing customers and providing professional invoicing systems to accelerating sales leads and aligning expenses with ERP tools, Gro CRM offers a comprehensive solution suitable for businesses of any size. It stands out among other CRM systems for its Mac platform compatibility and Apple-like feel that users find intuitive during their transition to this powerful CRM solution.
Affordable Pricing and Integration: Many users have found Gro CRM to be a winner in terms of price and features. They appreciate the fact that it offers integration with popular tools such as Slack, Gmail, and LinkedIn. This allows for seamless communication and collaboration within the CRM platform.
Mobile Accessibility: The availability of a mobile version of Gro CRM has been highly appreciated by users. Being able to access and use the software on the go has proven to be convenient and beneficial for managing tasks, contacts, and documents while away from the office.
User-Friendly Interface: Users have described Gro CRM as a tool that is easy to add to their business tools due to its simplicity and user-friendly interface. They find it intuitive and quick to learn, allowing them to quickly grasp and utilize all its features without requiring complex procedures or extensive training.
Complications for iOS and Mac users: Some users have experienced difficulties while using Gro CRM on iOS and Mac platforms, particularly if they are new to these systems. The software may not be intuitive for beginners, making it challenging for them to navigate and utilize its features effectively.
Uncertainty about scalability: There are concerns among some users regarding the scalability of Gro CRM as their team grows. It is unclear how well the software can handle increased user and data volume, which raises questions about its ability to accommodate future needs and demands.
Insufficient documentation and support materials: A few users expressed a desire for the service team behind Gro CRM to provide more comprehensive workflows and use cases. This indicates that they feel the existing documentation or support materials provided by the company are inadequate in guiding them through the software's functionalities, potentially hindering their overall experience with the product.