Guardian IMS

Guardian IMS, developed by QIT Plus, is an Incident Management system designed to streamline incident response efforts and gather reporting intelligence. This solution is suitable for government and non-government agencies of various sizes, including state, regional, and shire councils, health agencies, transport agencies, schools, and chambers of commerce. According to the vendor, Guardian IMS is utilized by emergency management professionals, disaster management coordinators, incident managers, local government officials, and health agencies.

Key Features

According to the vendor, Guardian IMS offers the following features:

Incident Management: Coordinate and manage response strategies, commands, and operation outcomes using a scalable system. The vendor states that Guardian IMS follows the objectives and principles of AIIMS (Australian Interagency Incident Management System). It allows users to capture critical information updates, actions, and intelligence for effective decision support. The system provides a real-time, common operating picture for strategic decision making. Custom workflows and predefined tasks are available to streamline response strategies.

Emergency Preparedness: According to the vendor, Guardian IMS enables users to draw from pre-existing and real-time data for effective planning and response. The system allows for the forecasting of severe weather events and the creation of custom workflows and predefined tasks. Incidents can be preloaded for quick implementation of rehearsed response strategies. Automating reporting tools is said to support evidence-based decision making.

Information Sharing: The vendor claims that Guardian IMS streamlines and correlates real-time information using visual formats (charts and metrics), interactive formats (maps and reporting), and communication formats (broadcasts, email, SMS, bulletins). The system facilitates information sharing with key stakeholders, third-party organizations, and the local community. Public information dashboards are provided as a single point of truth for sharing information. The vendor suggests that this feature can reduce call times by empowering the local community with informed decision making.

Call Time Reduction: According to the vendor, Guardian IMS provides a real-time, common operating picture for faster decision making. The system aims to reduce overall call times by providing up-to-date information to the public. It is claimed to empower the local community to make better-informed decisions and maintain excellent communication between key stakeholders and third-party emergency services.

Empowered Decisions: The vendor states that Guardian IMS allows users to capture critical information updates, actions, and intelligence for effective decision support. The system aims to maintain excellent communication between key stakeholders, third-party organizations, and the general public. According to the vendor, it provides a real-time, common operating picture for strategic decision making and reduces decision fatigue by streamlining and correlating real-time information.

Roads and Maintenance: Guardian IMS offers features for managing sudden road closures, scheduled work, and planned events. The system allows for pushing updates through to the official Department Of Transport and Main Roads. It enables the management of road conditions such as flooded roads, roadworks, crashes, and congestion. The vendor suggests that Guardian IMS provides record keeping capabilities for evidence-based decision making and cost recovery.

Mapping and Spatial Awareness: According to the vendor, Guardian IMS integrates with Geographic Information Systems (GIS) to provide spatial awareness of incidents. Users can visualize incident locations, overlay maps with relevant data layers, and analyze spatial patterns. The system aims to enhance situational awareness and decision-making capabilities.

Workflow Automation: Guardian IMS offers features to streamline incident management processes through automated workflows. Users can define and automate tasks such as incident creation, assignment, and resolution. The vendor claims that this improves efficiency and reduces manual effort.

Mobile Accessibility: According to the vendor, Guardian IMS allows users to access and update incident information on mobile devices. The system aims to keep users connected and enable them to contribute to incident management efforts while on the go. It is said to enable field personnel to actively participate in incident response.

Document Management: Guardian IMS provides a centralized repository for storing and managing incident-related documents. Users can upload, organize, and control access to documents. The vendor states that this feature ensures easy access and version control.